Lamarr Dumas

Managed and optimized end-to-end e-commerce operations resulting in 10% sales growth. Developed and executed digital marketing campaigns to drive traffic and conversions for online retail. Utilized platform analytics to inform inventory management and pricing strategies on e-commerce channels. (Uber, instacart, door dash).

Served at the front lobby greeting and serving 50+ customers during each shift giving quality service and positive social interactions by assisting with any of the customers questions or problems Providing various other features such as loading and disturbing public transit cards, serving alcohol and tobacco products after verifying customers ID, and rewarding gift cards purchases Worked together with many co-workers to solve various issues around the store such as assisting customers, replacing receipt rolls, operating and serving photos for the customer from the photo printer, and restocking bathrooms and office rooms with their appropriate content

Supported four supervisors simultaneously with administrative tasks such as stocking supplies, copying materials, updating office equipment, and organizing files to maintain office efficiency daily Organized 30+ traffic tickets per six-hour shift in chronological order with a high attention to detail tracking the serial numbers and outdated information to maintain 100% accuracy

Communicated with 10+ customers on the sales floor daily by recommending, selecting, and helping location merchandise based on needs and desires to enhance their customer experience during peak summer hours Organize all products on their respective merchandise displays by matching product ID numbers and ensuring all inventory was accurate and easy to locate Arranging 20 crates of products a day with another employee effectively while following safety procedures Utilized recycling practices and the box pressure machine to efficiently remove packaging materials