Lama Dahham, MSc, CQA

Quality and RA Supervisor | Saudi Arabia @ Zimmer Biomet

About

With over a decade of proven expertise in quality assurance and regulatory affairs across the Middle East and Africa, I am a dynamic professional dedicated to advancing the MedTech industry. Currently based in Riyadh, as a Quality and Regulatory Affairs Assoc. Manager at Zimmer Biomet, I lead strategic initiatives that ensure compliance, drive operational excellence, and foster innovation across Saudi Arabia- one if the most challenging, complex and Top 10 focus countries for Zimmer Biomet Globally. My career is built on the foundation of excellence and results, having e.g.: • Supported mergers and acquisitions, internal set-ups, and portfolio analysis while providing regulatory insights for spin-offs. • Led 5 team members from Which 2 internships across Gulf and Saudi Arabia, and was recognized for achievements like securing ISO 13485 certification and implementing game-changing process optimizations. • Partnered with global teams on transformative projects, including onboarding initiatives, regulatory launches, and EMEA-wide system implementations. Beyond my technical expertise, I am passionate about empowering women in MedTech and leadership. Through mentorship, advocacy, and strategic leadership, I strive to inspire the next generation of female leaders. Key strengths include: • High knowledge in ISO 13485/9001, regulatory strategies, and internal audits. • Team leadership, strategic planning, and cross-functional collaboration. • Recognized public speaker and workshop leader, invited by Mecomed part of the MENA distributors training Program. I hold a double Master’s degree in Pharmaceutical Industry and Cardiovascular Pharmacology, complemented by an Executive Mini-MBA from the London School of Business and Finance. Outside of work, I enjoy yoga, Pilates, traveling, reading, spending time with family and exploring e-commerce trends, which fuel my creativity and personal growth.

Country

Saudi Arabia

City

Riyadh

Industry

Hospital & Health Care

Skill

Lean Process Improvement, Quality Auditing, U.S. Food and Drug Administration (FDA), Problem Solving, Regulatory Compliance, Microsoft Office, Healthcare, Microsoft Excel, Clinical Research, Team Leadership, Clinical Trials, Analysis, Data Analysis, Social Media, Regulatory Affairs, Contract Negotiation, Market Research, Quality Management, Management, Pharmaceutics

Experience

Quality and RA Supervisor | Saudi Arabia

Zimmer Biomet

2024-5 - Present · 2 yrs 5 mos

Riyadh, Saudi Arabia

• Appointed as RA Lead and main contact for Saudi Arabia managing the Regulatory Strategy for NPI, New registrations and renewals for the entire region incl. prioritization of the portfolio • Leading a team across Saudi Arabia incl. weekly meetings, management reporting, performance reviews, career planning and development • Providing guidance and RA analysis for business transformation projects across the region i.e. Go-to-direct models, Distributors appointments etc.. • Leading the QMS activities for Saudi Arabia including managing the ISO 13485 maintenance and Internal/external Audits • Providing onboarding to newly appointed team members, distributors.. • Mecomed Saudi chapter member, attending and providing input during periodic meetings highlighting main challenges and solutions. • Speaker in Mecomed Distributor regulatory training program

Interim Quality and Regulatory Affairs Supervisor |Gulf & Saudi Arabia

Zimmer Biomet

2023-7 - 2024-4 · 10 mos

Beirut, Beirut Governorate, Lebanon

Quality and Regulatory Affairs Specialist | MENA

Zimmer Biomet

2021-7 - 2023-7 · 2 yrs 1 mo

Beyrouth, Beirut, Lebanon

• Appointed as main contact for registration and renewal activities for Levant, Egypt, North Africa region & Saudi Arabia, including prioritization of new product launches and tenders-leading the entire portfolio • Appointed as main contact for compliance control in Levant, Egypt, North Africa & Saudi Arabia • Leading the process of product recalls across assigned region as well as internal/external trainings • Stretched assignments incl. (1) Global registration plan prioritization with EMEA Com/Mktg teams (2) new joiners on-boarding trainings (3) EMEA RA master data collection (4) Leading EMEA International registration process.

Quality and Regulatory Affairs Associate | MENA

Zimmer Biomet

2019-3 - 2022-7 · 3 yrs 5 mos

Lebanon

Regulatory Affairs Coordinator | Quality Assurance Specialist

DARAPHARMA SAL

2016-3 - 2019-2 · 3 yrs

Hamra, Beirut, Lebanon

• Appointed as main contact with international suppliers and educational RA/QMS training for new suppliers • Responsible for writing/reviewing in-house SOPs • Managed the customer complaints and warehouse stock including stock reconciliation and periodical store audits • Responsible of implementation of GSDP program within internal QMS system • Managed the educational Med-Rep trainings and marketing brochures in coordination with HCPs