Marco Lam

Managed the contract negotiations and installation of a new refrigeration system over 2 months. Successfully installed 11,000 square feet of new storage space. Main contact between HVAC company, coordinating with installation teams, and warehouse workers to schedule times to install different equipment. Led a team of 4 in daily warehouse operations, receiving and loading 1200+ shipments total. Created a system where there was 45 minutes less daily downtime of truck drivers waiting for the trailers to be emptied Audited 2000+ cases of inventory daily for 4 categories of products Led the team in performing quality control checks of 800 boxes a day of perishable goods. When new shipment of goods was received, would check to make sure every pallet contained the proper amount. Accounted for meats, produce, frozen foods, and dried goods

Prepared dishes for over 70 people during brunch and dinner services Would restock and prepare fresh ingredients before every shift. Maintained high levels of quality on every dish to ensure excellent presentation Trained and mentored 2 new employees Instructed new employees on efficient methods of ingredient preparation. Performed quality control on team member’s dishes to guarantee same level of quality. Ensured team members always practiced proper food regulations and safety Sustained a high level of customer satisfaction in a fast-paced, high-pressure environment. Adapted to satisfy the wants of customer’s special orders

Unloaded 5000 products a day. Operated a hydraulic electric pallet jack to unload pallets of product from truck trailers. Provided translation services from English to Mandarin Chinese and Fuzhounese and vice versa