Lalitha Mallidi

Having 7 years of IT experience with over 5 years of experience in Salesforce CRM Implementations: Analysis, Design, Development, Administration, Integration, supporting the cloud applications, communities, and migration from classic to lightning, lightning component development. Strong experience with Salesforce.com CRM full implementation, migration of Sales, Marketing, Service clouds, Communities and Force.com platform. Proficient with understanding of CRM business processes - Account, Contact, Opportunity, Lead, Campaign and Case Management. 3 Years of experience on JAVA/J2EE. TECHNICAL SKILLS Salesforce: Salesforce CRM, Lightning Application, Lightning Web Components, Apttus CPQ, Apex Custom Controllers, Apex Classes, Apex Triggers, Visualforce Pages/Components, Apex Web Services, SOQL, SOSL, Workflow and Approvals, Reports and Dashboards. Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Change Sets, Force.com Import Wizard, Force.com Excel Connector, Force.com Platform (Sandbox and Production) Salesforce.com Modules Sales Cloud: Salesforce automation including Leads, Web to lead, Accounts, Contacts, Opportunities, Contract, and Partner Portal Service Cloud: Cases, Solutions, Ideas, Customer Portal, Customer Self Service portal, web to case, email to case Configuration Skills: SFDC Standard Object Configuration: Campaigns, Leads, Accounts, Contacts, Opportunities, Forecasts, Products, Assets, Contracts, Cases, Solutions, Ideas, and Custom Object development Field creation, Page Layout creation/editing, Related list customization, Record Types, Field Level and Object level security, role hierarchies, sharing models, Reports, Dashboards, Formula Fields and Cross Object, Formula Fields. Data Migration Skills & Tools: Data Analysis, Data Cleansing, Data Normalization, Data Migration. Integrating Tools: Apex Data Loader, Import Wizard, Data Export, Mass Delete Design/Development methodologies: RUP, Agile-Scrum, Waterfall Other: MS Word, MS Excel, MS PowerPoint, MS-Project, MS Outlook