Lal J Punjabi
Operations Manager, Payroll @ Google
About
I'm currently an Operations Manager at Google, in Singapore.I've previously led the APAC Regulatory Invoicing operations to mitigate compliance risks and enable $XB+ revenue for Google. Additionally, I've managed multiple large cross-functional / global projects, with $X00M+ impact. I have also led programs in the Vendor Operations, Customer Support, Executive Escalations, Device Safety & Quality Operations space at Google across India, US and Singapore.- Key Skills : Program Management, Project Management, Operations Management, Vendor Management, Process Management, Content Quality, Executive Escalations, Customer Support, Process Excellence & Leading Executive Communications, Regulatory Program Management, Legal Program Management, Stakeholder Management
Singapore
Singapore
Internet
Problem Solving, Customer Service Management, Customer Experience, Customer Support, Critical Thinking, Leadership, Data Analysis, Quality Management, Business Process Management, Process Excellence, Operational Efficiency, Executive-level Communication, Operations Management, Project Management, Program Management, Vendor Management, Microsoft Office, Advertising, Market Research, Marketing Strategy
Experience
Operations Manager, Payroll
Singapore
Operations Manager, Regulatory Invoicing & Investigations
Singapore
Program Manager, Executive Escalations & Pixel Customer Support
Boulder, Colorado, United States
Quality Program Manager, Customer Support & Content Review Operations
Hyderabad, Telangana, India
Relationship Manager, Wealth Management
Tata Capital
Mumbai, Maharashtra, India
Graduate Trainee
Tata Capital
Mumbai, Maharashtra, India
Senior Property Advisor
Prime Realtors
Kolkata, West Bengal, India
Education
St. Xavier's College (Autonomous), Kolkata
Marketing Management
SPJIMR SP Jain Institute of Management & Research
Finance and Financial Management Services
2nd Rank overall
Lal J Punjabi's Contact Information
Phone
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