lakshey arora

*  Handling Major Vendors Payments, Car Rental Payments & Hotels payments Accounts for American Express Voyages. *  Handling Non-Opex accounts for American Express Voyages. *  Working on Oracle Accounting Application & do day to day journal entries for concerned process. *  Preaparing Monthly Reports. *  Worked as a backup, handling Bank renconcilation for major bank accounts. *  Worked as a mentor for three individual processes. *  Presently a part of the traning team, Provide training to new joinees for AP-Non Opex Accounting Team. *  Worked for Lean & Six Sigma Based projects for the concerned process.

*  Procuring content for the product catalogs on the Amazon's Web Site. *  Duties included, content creation, population of content from various sources (including research on the internet), interacting. *  Co-ordinating with vendor / manufacturers, identifying and correcting errors / complaints, maintaining records of work received and work performed etc.

*  Providing various assistances to the overseas customers of Amazon.fr. *  Providing information about the products listed on Amazon.fr. *  Providing pre-order and post-order support. *  Resolving account and payment issues. *  Resolving escalated issues of unsatisfied customers and convinced them.

*  Coordinate documentation of the entire migration process Scoping, Mapping, OCM, Process Notes, SIPOC & SOP etc. *  Coordination with different departments for migration requirements. *  Develop and document a recommended plan with developers. *  Coordinate with the project manager and the client for approval of the recommended plan. *  Establish time lines to implement the recommended plan. *  Track the time lines of the recommended plan and status and coordinate with the project manager when the time lines change. *  Prepare weekly migration status report. *  Arrange for preparations of catalogs to be migrated. *  Assign and prioritize catalogs with migration team members. *  Track migration time line status and coordinate with project manager when time lines change. *  Monitor and optimize the efficiencies and quality of the migration team's processes and output.