Lakissa Parker

• Led talent development support functions by coordinating staff onboarding, orientation materials, and role documentation across multidisciplinary teams. • Partnered with leadership to identify workforce development needs, staffing patterns, and performance gaps affecting service delivery. • Served as a primary point of contact for HRIS and workforce data systems, ensuring accurate employee records, credentialing documentation, and audit readiness. • Maintained strong people-data governance practices, including confidentiality, documentation accuracy, and compliance with regulatory requirements. • Supported performance review cycles by assisting supervisors with documentation standards, goal tracking, and corrective action records. • Produced and validated workforce reports, including attendance trends and staffing metrics, to inform planning and compliance monitoring. • Coordinated background check documentation and staff credentialing records in compliance with organizational standards. • Collaborated cross-functionally with HR, finance, and program leadership to support audits, compliance reviews, and continuous improvement initiatives. • Delivered high-level internal customer service by responding to employee inquiries related to onboarding, documentation, and workforce processes.

• Provided site-level leadership for an early intervention day treatment program serving young children with developmental and behavioral needs. • Supported workforce coordination, onboarding, and training for multidisciplinary clinical and educational teams. • Monitored staff performance indicators, documentation quality, and operational metrics to ensure compliance and service effectiveness. • Collaborated with program leadership to implement workflow redesign and continuous quality improvement initiatives. Served as liaison between staff, leadership, families, and external partners to support coordinated care and communication • Coordinated new-hire onboarding documentation, personnel files, and compliance records to ensure consistent and welcoming employee experience. • Maintained timekeeping, staffing, and attendance records used to support workforce planning and payroll accuracy. • Assisted leadership with internal audits, staff record verification, and compliance documentation reviews. • Ensured confidentiality, data integrity, and adherence to nonprofit and regulatory standards.

• Designed and delivered adult workforce readiness and career development instruction focused on employability skills, professional standards, and career pathways. • Provided individualized coaching in resume development, interviewing, goal setting, and job placement readiness. • Tracked participation and employment-related outcomes in alignment with program reporting requirements. • Collaborated with instructional staff and community partners to support adult learner retention and success. • Facilitated adult learning sessions focused on workforce readiness, professional skill development, and career preparation. • Adapted instruction methods to meet diverse learning styles and accessibility needs. • Supported learners in identifying professional development goals and skill-building pathways