Laith Abuhamdan

• Preparing and sending competitive quotations for FCL, LCL, Break Bulk, RORO and air freight shipments to support the sales team. • Negotiating with international agents and freight forwarders to secure the most cost-effective shipping rates. • Conducting detailed quotation analysis to select the most profitable and logistically sound options. • Monitoring shipment progress and providing regular cargo status updates to sales executives. • Managing daily email communications and ensured timely follow-ups on pending matters. • Handling transportation of dangerous goods in compliance with IMO regulations and managed related documentation. • Providing pricing for shipments under various incoterms (FOB, FCA, EXW, etc.). • Reviewing pricing team submissions to ensure accuracy, consistency, and compliance with company standards. • Coordinating in-person and virtual meetings with logistics partners to maintain strong relationships, address issues, and stay updated on market changes. • Researching and onboarding reliable agents and forwarders through trusted logistics networks such as WCA, GLA and United Shipping. • Representing the company at national and international logistics events to promote services and expand professional connections. • Actively motivating and supporting sales executives to drive deal closures and enhance team performance.

• Identified errors, omissions and irregularities. • Created written reports that summarize the findings of external and internal audit. • Examined and certified the credibility of financial statements and information. • Prepared tax returns and making recommendations for improvements to processes.

• Consistently achieved monthly sales and performance target. • Assisted clients in person by providing tailored financial services and addressing their banking needs. • Opened new bank accounts for clients, ensuring accuracy and compliance with regulatory requirements. • Issued debit and credit cards while guiding clients through product features and benefits. • Promoted and cross-sold a range of banking products and services to increase customer engagement and loyalty. • Processed applications for personal, auto, and home loans for eligible clients. • Calculated and presented competitive loan interest rates to help clients make informed financial decisions. • Handled inbound calls to provide timely support and maintain high levels of customer satisfaction. • Actively listened to customer concerns and worked diligently to resolve issues promptly and effectively. • Contributed to revenue growth by delivering excellent service and identifying business opportunities.

• Calculated revenues and expenses to support strategies aimed at maximizing net profit. • Prepared and finalized daily and monthly revenue reports for management review. • Supervised employee activities and maintained organized personnel files with all required documentation. • Reviewed and approved invoices, ensuring accuracy in final drafts prior to submission. • Monitored security camera footage regularly to ensure operational compliance and workplace safety.