Laila Salem

Plan and deliver community engagement initiatives aligned with Abu Dhabi government priorities Coordinate outreach programs including approvals, logistics, and stakeholder communication Manage relationships with government entities, NGOs, and private sector partners Oversee licensing and compliance for community and public events Track KPIs and prepare reports to support management visibility Support and guide coordinators across multiple locations

Managed financial communication with clients, including VIP accounts Supported receivables tracking and reporting using internal systems Maintained strong client relationships through structured follow-ups Coordinated with internal teams to support collection processes

Acted as a liaison with government entities including ADEK Managed customer inquiries, complaints, and feedback efficiently Supported marketing initiatives and tours Conducted surveys and supported service improvement

Coordinated meetings, schedules, and documentation Prepared correspondence and meeting minutes Maintained databases and supported operations

Contribute to youth-led initiatives focused on engagement, innovation, and organizational development Support internal programs that enhance employee experience and youth participation Collaborate with cross-functional teams to deliver impactful initiatives