Laila Lee, BBA, CPHR, SHRM-SCP, CEBS
Senior Director, People & Performance Operations @ Westland Insurance Group Ltd.
About
I'm a dedicated HR professional with a successful history of leading seamless People & Performance Operations at Westland Insurance Group Ltd. Over the last 3+ years, I've held roles of increasing responsibility, currently working as the Senior Director. Recognized for my contributions, I achieved one of the highest manager engagement scores in our company last year. You'll often find me diving headfirst into the trenches alongside my team, ready to offer support whenever needed. I'm known for my strategic thinking, collaborative approach, and knack for delivering results beyond expectations. As a leader, I foster an environment of growth and innovation, supporting my team to thrive and surpass their potential. Key Skills and Expertise: • Benefits Administration • Payroll Management • Compensation & Benefits Design • Human Resources Information Systems (HRIS) • Mergers & Acquisitions (M&A) Let's connect! Whether it's discussing HR strategies, integration insights, or the latest industry trends, I'm excited to exchange ideas and collaborate.
Canada
Burnaby
Insurance
Strategic Human Resource Planning, Human Resource Development, Budget Management, Budget Monitoring, Planning Budgeting & Forecasting, Communication, People Development, Collaborative Leadership, Benefits Administration, Payroll Management, Compensation & Benefits, Human Resources Information Systems (HRIS), Mergers & Acquisitions (M&A), Recruiting, Taleo, Interviews, Predictive Analytics, Applicant Tracking Systems, Job Descriptions, Management
Experience

Senior Director, People & Performance Operations
Surrey, British Columbia, Canada
Lead Payroll, Total Rewards, HRIS sustainment, Talent Acquisition and M&A activities for HR. Most significantly Payroll execution, Benefits, Health & Wellness Strategy, Compensation, Sourcing, Recruiting Operations and project management due diligence and integration activities related to recent or upcoming acquisitions. Additionally, support client groups, ongoing evaluation, development, and implementing solutions that align with HR's strategic and operational goals. Responsible for leading a team of 21 professionals.

Director, People & Performance Operations
Surrey, British Columbia, Canada
Led HR initiatives including Payroll management, Total Rewards administration, HRIS maintenance, and M&A operations. Key responsibilities included executing Payroll, administering Benefits, formulating Health & Wellness Strategies, overseeing Compensation, and coordinating due diligence and integration efforts for recent and upcoming acquisitions. Consistently evaluated, developed, and implemented solutions aligned with HR's strategic and operational objectives.

Senior Manager, People & Performance Operations
Surrey, BC
Steered key HR projects and programs forward. Primarily, overseeing the management of due diligence and integration tasks associated with recent or forthcoming acquisitions. As well as consistently assessed, crafted, and implemented solutions that aligned with HR's strategic and operational objectives.

Senior Manager, People Services Strategy & Operations | North America
Vancouver, Canada Area
Spearheaded critical operational HR projects and programs throughout North America, with a primary focus on project managing the due diligence and integration processes for recent or upcoming acquisitions. Proficient in independent project management, collaborating closely with leadership and stakeholders to ensure outstanding results characterized by 'client-ready' excellence. Continuously assessed, developed, and implemented solutions that aligned with HR's strategic and operational goals. Additionally, responsible for partnering to manage the budget for the North American team which includes budget development and management.

Manager, HR Operations, North America
Vancouver, Canada Area
Managed strategic approach, due diligence, integration and project management related to acquisitions across North America. As well as continually evaluating, developing and implementing solutions that meets HR strategic and operational objectives.

Compensation Analyst, North America
Vancouver, Canada Area
Developed, executed, and managed compensation programs for North America, encompassing base pay, merit-based, and bonus plans. As well as analyzed market data, recommending job matches and salaries for new hires offers/increase, and participated in various compensation surveys.

Benefits & Compensation Specialist
Vancouver, Canada Area
Provided expertise to employees and oversaw the management of Canadian employee benefit programs, including group life insurance, extended medical coverage, dental benefits, accidental death & dismemberment insurance, short-term disability benefits, long-term disability benefits, critical illness coverage, optional life insurance, provincial medical plans, and the Group RRSP plan. In addition, assisted with Annual Bonus and Merit process, salary surveys, benchmarking, reporting and data analysis.

Recruitment Specialist
Established centralized recruiting process, materials and employment agreements for a newly created role. Responsible for full cycle recruiting for all positions across Canada (average of 15-20 open requisitions). Assisting hiring managers with the creation of job descriptions and profiles, screening candidates for appropriate skills and qualifications, job postings, reference and background checking, preparation of offer letters and new hire packages. Responsible for managing/administering our applicant tracking system (Taleo), as well as managing a recruitment coordinator and various agency relationships.

Recruitment Coordinator
Led full cycle recruiting for all positions across North America. Assisted hiring managers with the creation of job descriptions and profiles, screening candidates for appropriate skills and qualifications, job postings, reference and background checking, preparation of offer letters and new hire packages
Laila Lee, BBA, CPHR, SHRM-SCP, CEBS's Contact Information
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