Laila Ali

In my role as a Client Experience Executive at Right Legal Group, I proactively reached out to clients to discuss their legal documents, efficiently managed legal advisors' diaries, and successfully booked appointments through our internal system. I consistently met daily targets and KPIS.

In my role as an Administrative Assistant at Pendragon PLC, I was responsible for handling customer queries, creating car quotes, and managing customer accounts. I ensured timely responses to inquiries, accurate order processing, and efficient delivery bookings.

As a Waitress at Manzo steak and grill, I effectively managed food and drink orders, processed payments, maintained restaurant cleanliness, and provided excellent customer service. I successfully upsold products to increase revenue and enhance customer satisfaction.

As a Cafe Assistant at Sainsbury's, I managed customer orders, payments and stock rotation. I provided exceptional service to customers. I greeted customers, prepared and cooked hot meals, and maintained a clean dining area.