Lahoussine Alaaz
Administrateur @ Moov Money Bénin
About
Dirigeant commercial expérimenté avec plus de 20 ans d’expertise dans les télécommunications et l’agro-industrie. Actuellement Directeur Commercial et Clientèle chez Moov Africa Bénin, je pilote la stratégie de croissance dans un marché en forte mutation. Je coordonne les activités commerciales, marketing et distribution, avec un accent sur : la performance Data et Mobile Money, la digitalisation de l’expérience client, la réorganisation et l’optimisation du réseau de distribution, l’activation et la fidélisation des clients. Convaincu que l’avenir du secteur repose sur l’innovation et l’inclusion digitale, j’œuvre à positionner Moov Africa Bénin comme un acteur incontournable de la transformation numérique et du développement économique au Bénin. -------------------------------------------------------------------------------- Experienced commercial leader with over 20 years of expertise in telecommunications and the agro-industry. Currently serving as Commercial & Customer Director at Moov Africa Benin, I drive the company’s growth strategy in a highly competitive and fast-evolving market. My key focus areas include: Data and Mobile Money performance, Customer experience digitalization, Distribution network restructuring and optimization, Customer activation and loyalty programs. Passionate about innovation and digital inclusion, I am committed to positioning Moov Africa Benin as a leading player in digital transformation and economic development in Benin.
Benin
Cotonou
Information Technology & Services
SAP, Kaizen, Supply Chain Management, SMED, 5S, Lean Manufacturing, Six Sigma, Poka Yoke, ERP, Logistics, Telecommunications, Quality Management, Supply Chain, Key Performance Indicators, Team Management, Leadership d'équipe, Gestion des entrepôts, SAP ERP, Gestion des opérations, Entrepôt
Experience

Directeur Commercial et Clientèle
Cotonou
Élaboration d’une stratégie commerciale pour repositionner la marque dans un marché concurrentiel. Croissance significative du Mobile Money et renforcement des parts de marché Data. Réorganisation du réseau de distribution et déploiement de modèles hybrides et digitalisés. Mise en place de programmes de fidélisation et d’activation clients. --------------------------------------------------- Designed and implemented a commercial strategy to reposition the brand in a competitive market. Achieved significant growth in Mobile Money and strengthened market share in Data. Led the restructuring of the distribution network and rollout of hybrid and digitalized models. Launched customer loyalty and activation programs.
Lahoussine Alaaz's Contact Information
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