Lim Zhang Yao

- Appointed as Oracle NetSuite Malaysia's first Channel Account Manager. - Consistently exceeded expansion sales targets while maintaining strong customer retention. - Managed strategic customer relationships across multiple industries. - Identified expansion opportunities through business process optimisation and digital transformation initiatives. - Collaborated with partners to deliver business value and increase customer adoption. - Developed executive relationships with key customer stakeholders to drive long-term growth. - Worked closely with Sales, Customer Success, Solution Engineering and Partners to deliver successful customer outcomes.

- Spearheaded the company's expansion into the Singapore market. - Developed and executed go-to-market strategies for ERP and business management solutions. - Built strategic partnerships to accelerate market penetration. - Led enterprise sales engagements from prospecting through contract negotiation. - Managed cross-functional collaboration between Sales, Marketing, Delivery and Finance. - Delivered market intelligence to executive leadership supporting business strategy.

- Developing ITG growth strategies and plans for Malaysia. - Plan or participate in relevant events for leads generating to increase client base in Malaysia. - Identify potential clients in the target market and complete appropriate research on the prospective client’s business needs. - To identify, develop relationships and negotiating with prospective stakeholders. - Collaborate with local vendors to approach more prospective clients and integration with their solutions to provide an interconnected solution based on client’s expectation.

Responsibility: - Responsible for account development, cold calling, generate new lead, assess client needs, identify problem and propose best solutions based on the environment - Manage account relationships for recurring deals, contract negations, sales, pricing, billing, and logistics - Working closely with tech teams to meet customer expectation - Lead planning, sales activity, strategy, proposal process, and tender for project - Make sure company always stay competitive in the market - Coach and guide new sales representatives and inside sales - Drive revenue and secured new business Achievement: • Develop the new line of business for the company. • Expand business development team from 2 sales representatives to 8. • Boost company revenue up to 300% within 2 years.

Handling Customer Relationship, planning marketing strategies from time to time, exploring new opportunity work with other company to achieves better sales, advertising and promoting new line of products, maintaining a good relationship with mall A&P

Get scholarship to further my studies at Taiwan for 2 years.

absorbing as much knowledge and experience as I'm able to and practice what I learnt in school project and during internship.