kyssia de oliveira

content specialist

About

Country

united kingdom

City

bromley

Industry

staffing and recruiting

Skill

peoplesoft, training, oracle, recruiting, databases, customer relationship management, management, time management, customer satisfaction, account management, customer service, portuguese, team leadership, sales, spanish, leadership, sales management, requirements analysis, problem solving, direct sales

Experience

content specialist

oracle education account manager for latin america delivery

discoverer international

2016-6 - Present · 10 yrs 4 mos

sales consultant

carphone warehouse

2015-11 - 2016-6 · 8 mos

While working as a Sales Consultant at Carphone Warehouse I had the opportunity to enhance my communication skills by delivering a personalized customer service to each individual customer. Always considering their needs and wants, putting their interests in first place during every single transaction to make their experience unique and perfectly suited for them. I also developed the skill to work well under pressure and to meet sales and customer services satisfaction targets. Stock control and problem solving to overcome customer complaints was also one of my roles within the company.