kyra platt

marketing specialist 2

About

I am interested in working in a wide range of areas, including customer service, event coordinating, team leadership and sales. In the past few years I have had many opportunities that have strengthened my interpersonal skills, leadership skills and my ability to work within a team. My educational and work experiences have afforded me the opportunity to interact with people on both a professional and personal level and I have enjoyed all of my experiences. I always maintain a positive outlook and am driven to succeed at any job. I can be reached via e-mail or telephone and I look forward to making new connections!

Country

united states

City

san diego

Industry

medical devices

Skill

social media marketing, microsoft office, social media, teamwork, time management, event planning, team leadership, powerpoint, public speaking, training, social networking, event management, communication, customer service, leadership, sales, microsoft excel, microsoft word, facebook, customer satisfaction, digital marketing, problem solving, campaign management, email marketing, sales process, marketing strategy, account management, multi channel marketing, corporate communications, trade shows, project management, travel arrangements, marketing, healthcare, sales and marketing, salesforce.com, adobe creative suite, presentation skills, client relations, customer support, multitasking, written communication, organization skills, marketing event planning, event marketing, expenses, hubspot, marketing materials, campaign development

Experience

marketing specialist 2

dexcom

sales associate

target

2013-11 - 2014-7 · 9 mos

* Assisted in sales * Stocked shelves and managed inventory * Organized displays * Named top performer - May 2014

assistant manager

nina's sweet shoppe

2007-7 - 2012-10 · 5 yrs 4 mos

* Conducted hiring events, trained new employees and devised weekly schedules. * Managed inventory, updated menu items, and promoted through social media. * Fostered a strong customer-focused culture; drove the business to earn third best restaurant in Lake George out of 153 restaurants on tripadvisor.com.

commercial marketing coordinator

genmark diagnostics

2018-8 - Present · 8 yrs 2 mos

sales consultant

the prado collection

2012-1 - 2012-5 · 5 mos

* Assisted customers in selecting high-end dresses and accessories to make their special event memorable * Promoted the business by attending bridal and special event expos * Gained insight on the up and coming styles in the bridal and special events industry.

wedding consultant

david's bridal

2013-1 - 2013-10 · 10 mos

Provided outstanding customer service and drove sales in various departments. -Named top sales person- summer 2013. Ranking based on sales and customer service.

front end supervisor and gsa

target

2014-8 - 2015-4 · 9 mos

* Strategized business plans and motivated over 20 employees to reach sales goals and conversion rates. * Worked with staff to maintain a positive work environment and a high level of customer satisfaction on a daily basis. * Ensured security of the cash office and accurately maintained store finances. * Ran front-end training programs for new employees and managed schedules.

customer service representative

angiodynamics

2015-4 - 2016-6 · 1 yr 3 mos

* Concentrate on the timely shipment of custom orders and documentation of sales. * Develop close relationships with AngioDynamics Sales Representatives and other Customer Service Representatives to convey information about potential and committed sales orders. * Work in cooperation with Production Planning, the AngioDynamics sales force and distributors in the tracking of orders placed and any special pricing considerations. * Familiar with FDA regulations as they relate to complaints and product efficacy claims. * Interface with the Marketing Department on customer mailing and telemarketing. * Handle Canada's credit and rebills for orders and returns. * Process credits to account who were inaccurately charged.

customer service specialist

genmark diagnostics

2016-8 - 2018-8 · 2 yrs 1 mo

* Focus on the timely shipment of custom orders and documentation of sales. * Respond to incoming calls, e-mails and faxes from customers to provide product assistance or other inquiries. * Support Domestic and International Account Executives to achieve individual and company's sales goals. * Collaborate daily with Finance, Marketing, Field Sales, Inside Sales, Contracts and Global partners. * Provide daily support and validation of sales operations/systems. * Research and submit pricing requests or discrepancies. * Maintain SalesForce.com and the Customer Resource Center website. * Stay current with Quality System Regulations and ISO requirements for complaint handling, document control and quality control. * Complete ad-hoc report requests including development of new reports and dashboards (Excel, EMT Dashboard, DataLoaders)