KYLE LUND

Hi Tec Oils is an Australian owned and operated company and one of Australia's largest independent oil manufacturers, with warehouses in every state. As Queensland State Manager my primary focus is to continue the exceptional expansion of our network of distributors and customers throughout QLD, support my team to achieve our state goals and co-ordinate the daily running of our warehouses. Expanded sales team and improved metro/regional coverage, boosting brand visibility and market share. Collaborated with GM on quarterly forecasts, annual budgets, and long-term planning. Designed and implemented KPIs; coached sales staff to consistently exceed targets. Negotiated supply and pricing contracts to retain and expand key accounts. Implemented CRM system, enhancing customer engagement and retention. Project-managed four branch relocations, enabling scalable operations. Streamlined stock management, reducing holding costs and optimizing distribution. Directed logistics across 1 state warehouse and 4 third-party sites.

Managed state-wide portfolio across multiple sectors including automotive, transport, and industrial. Developed and executed sales strategies aligned with national growth objectives. Built strong client relationships, increasing retention and account growth. Negotiated pricing, rebates, and promotions to maximize margin. Delivered product training and presentations to distributors and customers. Prepared detailed sales reports, forecasts, and competitor analysis. Exceeded KPIs consistently through consultative sales and targeted business development.

Managed a $1.2M advertising portfolio, achieving 14% growth in two years. Sold integrated marketing solutions, with 82% of clients adopting digital products (personalized web pages). Consulted SMEs on advertising and brand strategy, boosting client ROI. Conducted marketing reviews to expand portfolios and upsell services. Negotiated long-term agreements, improving retention and recurring revenue. Consistently exceeded annual KPI growth expectations.

Consistently exceeded monthly sales KPIs during 8-year tenure. Promoted from inbound telesales to 2IC/Manager of a 20-member team. Coached and mentored staff, significantly improving performance. Supported strategic sales initiatives, driving new customer acquisition.