Kyle Jarvis

Duties Include:  Manage customer interactions by responding to incoming service, warranty and customer inquiries and estimated time of completion of job in compliance with Finning’s Customer Service Commitment  Manage service work orders and job files in compliance with service operational excellence process and procedures including managing SWIP, creating, maintaining and archiving service work orders and job files  Establish scope of work for the job and compile machine information, warranty, machine  Keep internal and external customers informed of repairs  Dispatch technicians to jobs

Duties Include:  Manage customer interactions by responding to incoming service, warranty and customer inquiries and estimated time of completion of job in compliance with Finning’s Customer Service Commitment  Manage service work orders and job files in compliance with service operational excellence process and procedures including managing SWIP, creating, maintaining and archiving service work orders and job files  Establish scope of work for the job and compile machine information, warranty, machine  Keep internal and external customers informed of repairs  Dispatch technicians to jobs

Duties Include: (Light Vehicle Mechanic)  Servicing and maintaining of the following equipment: 1. Ford Diesel Trucks 2. Toyota Land Cruisers-Miller Technology 3. Light plant gen-sets and compressors 4. On and Off-road Heavy-duty 5. Outboard motors Duties Include: (Relief Foreman)  Insure the safety of all mobile maintenance work force.  Insure that mobile maintenance work force is following all Rio Tinto safety rules and regulations.  Supervise and maintain the light vehicle bay.  Supervise the maintenance and repair of the haul trucks, loading tools and auxiliary equipment.  Supervise the welding bay, where they fabricate and repair loading tool buckets and mining components.  Supervise the machine shop where the fabrication of specialty parts and tools also make modifications to existing components.  Work with planners and schedulers to accurately plan scheduled maintenance and repairs.  Document creation such as work orders, job hazard analysis, confined space permit, hot work permit, daily equipment logs.

Duties Include:  Service and Maintenance  Installation of after market accessories  Fabrications

Duties included:  Repairing tow trucks and maintenance on transport trucks.  Towing and road side repairs

Duties included: Pre-delivery inspections on new vehicles Install after market accessories Service and Maintenance Fabrication

Duties included: Repair and maintenance on Snowmobiles, In and Outboard & Boat Motors, Motorcycles and ATVs Pre-delivery inspections on new machines Shipping and Receiving

Received my journeyman red seal ticket.