Kwok Justin

Kwok Justin

Field Application Engineer @ VisionNav Robotics

About

I am a client-facing Sales Engineer–oriented professional with experience in robotics automation, AGV/AMR deployment, technical solution support, and customer engagement. My background combines hands-on deployment, RCS integration, commissioning, controls troubleshooting, and cross-functional project execution with proven commercial experience in relationship building, needs analysis, and solution recommendation. In my current work, I support automation projects by translating customer operational requirements into practical technical solutions across robotics systems, controls, and field implementation. Before that, I worked in sales at Hang Seng Bank(HSBC Group), where I exceeded KPI targets and developed strong customer-facing, consultative selling, and account growth skills. My long-term focus is on Sales Engineering and Solutions Consulting, where I can combine technical understanding, customer communication, and business-driven problem solving to help customers adopt the right automation solutions.

Country

United States

City

Seattle

Industry

Computer Software

Skill

AGV/AMR, Sales Engineering, Engineering Management, Robotics, Automation, Python (Programming Language), Analytical Skills, Shiny App, SQL, ERD, RStudio, ImageJ, Pathon, Lesson Planning, Organizational Leadership, Team Leadership, Communication, Customer Relationship Management (CRM), Strategic Planning, Teaching

Experience

VisionNav Robotics

Field Application Engineer

VisionNav Robotics

LinkedIn
2026-2 - Present · 8 mos

Atlanta, GA

• Designed and supported customer-facing AGV/AMR automation solutions for manufacturing and warehouse environments, aligning technical capabilities with operational goals • Gathered customer requirements and translated them into deployment-ready solutions across robotics workflows, RCS integration, controls, and facility layout planning • Acted as a technical advisor during deployment, commissioning, testing, and post-launch optimization to improve throughput, reliability, and system performance • Led cross-functional coordination across software, controls, field engineering, and customer teams to support end-to-end solution delivery • Configured and optimized Robot Control Systems (RCS), pathing logic, and system parameters to support scalable fleet coordination • Troubleshot field issues across PLCs, sensors, databases, and robotics subsystems, enabling fast resolution during implementation and ramp-up • Supported technical demonstrations and explained automation workflows, system capabilities, and operational value to customers and internal stakeholders

Hang Seng Bank

General Banking Manager

Hang Seng Bank

LinkedIn
2025-9 - 2026-2 · 6 mos

Hong Kong

• Achieved 196% of overall KPI target across key retail banking products. • Ranked Top 3 in Q1 2026 for Prestige account acquisition in Hong Kong Main Area. • Attained 216% of credit card sales target through proactive client engagement and cross-selling. • Collaborated with Senior Prestige Relationship Managers and Senior Bankers to cross-sell insurance and support growth in accounts, credit cards, loans, and mortgages. • Recommended suitable banking and insurance solutions based on customer financial needs. • Maintained service quality and compliance while driving branch sales performance.

University of Washington Department of Biology

Research Assistant: Data & Image Analysis

University of Washington Department of Biology

LinkedIn
2023-9 - 2024-7 · 11 mos

Seattle, Washington, United States

• Applied Java programming expertise to engineer a custom automatic program within ImageJ • Specifically designed for the precise calculation of leaf area and dot area (representing areas of leaf consumption). • Spearheading the conception, development, and execution of sophisticated data analysis pipelines • utilizing advanced proficiency in R Studio and ImageJ.

University of Washington Intercollegiate Athletics

Social Events Coordinator @ Husky Taekwondo

University of Washington Intercollegiate Athletics

LinkedIn
2023-1 - 2024-7 · 1 yr 7 mos

Seamless Event execution

University of Washington Information School

User Experience Designer, College Prep Hub

University of Washington Information School

LinkedIn
2024-1 - 2024-4 · 4 mos

• UI/UX design a website enhancing college and scholarship access for underprivileged students. • incorporating AI algorithms and a user-friendly interface with tools like AdobeXD, a community forum and a 24/7 chatbot.

University of Washington Information School

Data Analyst

University of Washington Information School

LinkedIn
2024-1 - 2024-4 · 4 mos

Seattle, Washington, United States

• Machine Learning with interactive graph, Heated Map using Dash and Plotly. • Merch Data, doc test using Python, and present on Data Science Fair at UW Seattle

H&R Block

Associate Team Leader

H&R Block

LinkedIn
2023-1 - 2023-10 · 10 mos

Seattle, Washington, United States

• Serve as front-line manager providing tax resource and products for associates • Lead the retail office to exceed client expectations and provide daily operations direction for the tax office • supervising or managing tax office associates, as well as establishing guidelines and objectives, developing strategies • Lead office daily activities to ensure work is completed according to deadlines, quality standards, priorities and overall goals

Seattle Young Engineer

Robotic Class Instructor

Seattle Young Engineer

2022-6 - 2022-11 · 6 mos

Seattle, Washington, United States

• Instructing Python code functions combining the concepts of mechanics and electronic to complete experiments • Taught through Motorize LEGO and coding software to program robots to do tasks

The Hong Kong Jockey Club

Football Player

The Hong Kong Jockey Club

LinkedIn
2018-3 - 2019-9 · 1 yr 7 mos

Hong Kong, Hong Kong SAR

Education

University of Washington

University of Washington

LinkedIn

Marine Biology & Informatics

2020-1 - 2025-8 · 5 yrs 8 mos

Kwok Justin's Contact Information

Email

******@***.com

Phone

(**) *** ****

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