Kushani Jotila

•Led multidisciplinary project teams, establishing clear execution strategies and defined comprehensive hydrogen generation and production project plans, including scope, financials, schedules, and risk management strategies ensuring seamless handovers between project phases. •Established strategic partnerships with OEMs to design, build, install, and commission systems that met Fortescue's project requirements, policies, and industry best practices. •Managed the sourcing of required services, and equipment for the project from external suppliers and OEMs, and led supplier negotiations, claims, and project changes. •Reported directly to the Fortescue Hydrogen Systems CEO and the leadership team on the project progress during the weekly project meetings. •Spearheaded the development and the implementation of spare parts sourcing strategies, ensuring the availability of critical components to minimise downtime of the hydrogen generation system at the customer site, and prepared comprehensive documentation for budget approvals, facilitating the timely acquisition of spare parts. •Managed spare parts procurement pathways, optimising inventory levels, negotiated with suppliers, and maintained supplier relationships to enhance operational efficiency. •Developed and Published Fortescue Product & Equipment Tagging Standards, and Spare Parts numbering Standard. •Managed project financials, overseeing invoicing, costs, expenses, and cash flow to ensure budget compliance. •Acted as a key contact for international hydrogen customers as well as vendors and OEMs located overseas and within Australia, and served as an escalation point for project issues. •Built and maintained strong relationships with internal and external stakeholders, effectively communicating with all parties. •Captured and analysed lessons learned, sharing insights to enhance future project execution.

• Management and preparation of high quality commercially competitive engineered proposals and tender responses for major power generation projects • Provision of technical services and application support for internal and external stakeholders for customised power generation products • Conduct feasibility assessment of opportunities, interpret technical project specifications, formulate costing sheets (PMU) & formal offers for review utilising OEM equipment • Selection of appropriate equipment and customisations to meet the specifications and site conditions • Develop and maintain a local and international supplier network • Provide backup support for Project Managers • Ensure all activities are aligned with the requirements of CAPS ISO9001 systems and processes • Participate fully in audits of engineering processes and process improvement activities and projects

Collaborated with cross-functional teams to design and implement customised solutions for clients. Provided technical expertise and support to the sales team, resulting in an increase in sales productivity and sales conversions. Collaborated with the marketing team to develop new promotional materials resulting in increased customer engagement and sales. Handled national sales order processing and related administrative tasks. Streamlined the sales process by optimising the information received by the sales team, resulting in a reduction of administrative tasks. Trained and mentored a team in sales order processing and administrative tasks. Leverage various tender portals to generate sales prospects.

Collaborated with clients to develop and implement preventative and routine maintenance plans, resulting in increased machine efficiency and reduced equipment breakdowns. Conducted monthly data analysis on the cost and profitability of preventive maintenance agreements, identifying key trends and patterns to submit to the company directors to make strategic business decisions. Provided exceptional technical support to clients by ensuring the timely resolution of issues and minimizing downtime. Collaborated with senior engineers to develop and implement innovative solutions for clients, resulting in improved efficiency and reduced costs. Maintained accurate documentation of service calls, including detailed reports of troubleshooting and repair activities. Created detailed cost estimates and quotations for routine maintenance and service, equipment breakdowns, and spare parts, and handled invoicing related to the maintenance and service team.

Assisted in the development and implementation of new employee training programs and targeted recruitment, resulting in a 7% decrease in employee turnover. Collaborated with the management team to streamline several in-house production and planning processes, resulting in an overall reduction in errors related to communication between teams and production orders. Conducted market research to identify gaps and evaluate the feasibility of value-added products and services that can be offered and assisted in the creation of marketing campaigns, resulting in the launch of laser-cut jewelry and notebooks which became the highest-selling items within the product portfolio. Provided exceptional customer service and support, leading to a higher customer satisfaction rating during the internship period. Developed a centralised database of B2B contacts and clients to assist the marketing and management teams to target future collaborations and customers. Developed an annual event calendar, and organised several pop-up stores targeting various festivals and events to showcase the product portfolio and sell products, resulting in additional revenue.

Collaborated with senior engineers and technicians to conduct on-site inspections and troubleshooting of equipment to resolve customer issues and improve equipment performance. Maintained technical documentation and detailed reports of troubleshooting and repair activities to ensure accurate and efficient communication with clients. Assisted with the installation and commissioning of air compressors, ensuring work is carried out safely and in a timely manner. Created detailed cost estimates and quotations for routine maintenance and service, equipment breakdowns, and spare parts.

Management, Leadership, Marketing, Finance, HR, Systems, Structures, Strategy, Digital Business Information Systems