Kurush Irani
President - Group Head Corporate Social Responsibility ( CSR ) @ Bajaj Finserv
About
Multifaceted experience across sales, marketing, new product development, operations, risk management, solutioning and transitions. Have worked with leading companies ( Citibank , Capital One, Genpact ) across different global locations ( India , US , Canada , Philippines ). Specialties: Operations , product management , marketing, risk, transitions
India
Pune
Financial Services
Outsourcing, Product Management, Management, Financial Services, Leadership, Credit Cards, Portfolio Management, Team Leadership, Product Development, Sales, Marketing, Financial Risk, Customer Satisfaction, Loans, Finance, Call Centers, Process Improvement, BPO, Building Relationships, Collections
Experience
President - Group Head Corporate Social Responsibility ( CSR )
Bajaj Finserv
Help champion and execute the Group CSR work focused on Skilling, Child, Education and Health. Drive impact and change
President - Credit Operations, Customer Experience and Consumer App Platform
Bajaj Finserv
Head - Operations
Bajaj Finserv
Pune
Lead the Operations & Services landscape for Consumer Operations, SME Operations, Card Operations, Rural Lending Operations along with Operations Controllership & Specialized units. Responsible for conceptualization and implementation of strategic plans for Operations and Service by developing efficient, compliant, customer focused processes in support of the overall business plan and strategic vision of the organization
Solutioning and Transitions Leader -BFSI
Genpact
Gurgaon, India
Responsible for developing winning solutions for the BFSI clients and prospects globally and then providing the transitions and project management to stable operations
Vice President and CoE Leader
Genpact
Responsible for managing the operations for one of the largest clients ( for their different geographies US, UK , ANZ , India ) from mutiple servicing locations worldwide ( India , Philippines, Guatemala ). Lead a team of over 2500 professionals across the various geographies succesully meeting the financial targets, customer satisfaction and service levels.
Snr. Program Manager
Capital One
Primary responsibilities included launching of the installment loan product , managing the cards reward portfolio for Small Businesses. Subsequently handled the outsourced collections operations for the US card early buckets
Program Manager
Citi
Led the sales of Personal Loans for the Chennai geography. Subsequently led the product development for the country, involving launch of cross sell product , use of telemarketing as a channel and tie ups with external third parties
Sales Executive
FUJITSU ICIM
Education
University of Mumbai
Electronics
Kurush Irani's Contact Information
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