Kunal Parikh
Co-Founder @ CloudTherapy Consulting LLP
About
Salesforce Martech Executive Leader | 14+ Years of Expertise in Digital Transformation & Practice Scaling I am a results-obsessed Martech Leader specializing in using Salesforce Marketing Cloud, Personalization, and Data Cloud CDP to build, scale, and optimize brands. My greatest achievement includes successfully building and managing a Salesforce practice generating $50-75 million. I believe the best marketing is the intersection of human insight and rigorous data analysis. My focus is always on translating sophisticated business requirements into measurable, high-ROI campaign strategies and business outcomes. Expertise: Marketing Automation, End-to-End Platform Implementation, Team Mentorship, Digital Strategy. Open to connecting with fellow innovators and exploring partnership opportunities where I can drive organizational growth and optimize marketing operations.
India
Mumbai
Information Technology & Services
Growth Marketing, Practice Management, Global Delivery, Project Management, Team Management, Management, CRM, Vendor Management, Pre-sales, SDLC, Software Project Management, Project Coordination, Project Scheduling, Data Migration, Consulting, Project Planning, Customer Relationship Management (CRM), Agile Methodologies, Agile & Waterfall Methodologies, Project Estimation
Experience

Practice Head
Mumbai, Maharashtra, India
Building Teams: - Mentoring: listen to staff members through all channels, recognize their strengths and challenges, provide in-context advice to support their work, and chart a course with them for career development - Promoting growth: lead programs that grow knowledge and skills on all levels, such as new consultant training camp and knowledge-sharing seminars - Deliberate learning: organizing retrospective sessions and project highlight presentations to learn deliberately from delivery experiences, and amplify the lessons throughout the organization - Encouraging expertise ownership: curating key subject areas with internal experts to facilitate the flow of expertise Providing Technology Thought Leadership: - Determining a scalable and sustainable path to realize a digital transformation vision through deploying a blend of Salesforce and other enterprise platforms, taking into consideration key factors such as critical business goals, existing technology landscape and skillsets, and organizational culture - Providing unbiased evaluation in the potential of any specific Salesforce product or solution to achieve decision making that cuts through marketing and hype, and focuses on the strength, maturity, and room for growth of the technology Driving Business: Finding core competitiveness is far from trivial for a smallish Salesforce Ridge consulting partner even the market is booming. I work closely with Delivery and Go-to-Market leaders to continuously drive project efficiency, increase engineering capacity, and identify opportunities to differentiate our brand. Supporting Community: We also believe that business can be a platform for change, and our brand image includes contributing to the community.

Practice Head Salesforce
Mumbai, Maharashtra, India
Leading the Salesforce Practice - Marketing Automation Setting up of the practice on Martech and Salesforce Responsible for the Sales and BD Responsible for Overall CX, CS, and Customer Management Handling the Internal Team Setup and Management Overall P&L along with Growth Strategy

Project Manager
Digital Agency
Mumbai Area, India

IT Project Manager
Mumbai Area, India
• Internal Project Setup: • Analyzing the requirement and developing functional specification documents • Coordinating with the technical team and developing UAT test cases for sign-off • Vendor selection and Scope of Work Review to maximize profits for a project • Deployment & Vendor Management: • Deploying the ERP system live at the branches • Coordinating with the Vendor for Change management • Single Point of Contact between Vendor and internal team • Single Point of Contact between CIO, Internal & External Stakeholders • Status meetings with Vendor and internal team • Working on All Modules – CRM, Sales, Accounting & Operations for the ERP System • Supporting Developing, Quality assurance and UAT teams • Change Management & Application Support: • Setting up a Version Control Process in Place • Handling Change Management with the Vendor • Rolling out changes in the ERP system • Coordinates creation of appropriate documentation for all modules. • Facilitator for knowledge transfer and acquisition among functional leads. • Bringing individuals and/or functional teams together to solve integration issues and make decisions about implementation options. • Identifying and communicating gaps in commercial software functionality and participating with functional users in identifying solutions. • Referring recommendations for customization for resolution and decision • Performs related duties as assigned that support the overall objective of the position.

IT Product Manager
Mumbai
• Project initiation activities: Interacting with international and domestic clients to gather the requirements and analyze the requirements & developing high level plans • Project definition and planning activities: Project estimations/ budgeting, developing a proposal for the solution identifying risks. Issuing Contracts, Letter of Intent, and Purchase Orders. • Internal Project Setup: • Analyzing the requirement and developing functional specification documents • Coordinating with the technical team and developing UAT test cases for sign-off • Vendor selection and Scope of Work Review to maximize profits for a project • Requirements Definition Training the project team on domain, especially from the specific perspectives of the customer • Being a single point of contact between the customer and internal teams • Project kick-off and day to day management of project stages: • Assisting Project Manager to plan Project Delivery within Scope, Budget, Schedule and Quality • Status meetings with customers and internal team • Supporting Developing, Quality assurance and UAT teams • Project closing and review activities: • Conducting project close out interviews and getting sign-off from project stakeholders • Development of hand over documentation for the projects
Education
Kunal Parikh's Contact Information
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