Kuldeep Singh Kalsi

Heading After Sales Service department and looking overall operations and activities. Looking for 1) PAN India customer complaints 2) PAN India Dealer Training 3) Service Camps 4) Warranty Settlement of Dealers 5) Warranty Settlement with Vendors 6) Warranty Analysis 7) Part Failure Calculation and Analysis 8) Making and Implementation of Policies. 9) Handling After Sales Service Operations 10) Spare Parts order management

 Handling customer complaints of PAN India at the given TAT Matrix.  Heading for Spare Part Management of overall organization  Providing Product Improvement Feedback & Warranty/Defect feedback to Quality for further improvements  Monitoring Product performance & use Service Redemption as tool to minimize the customer complaints  Individually handling the Product Quality of organization’s products by resolving critical customer complaints from field with team of QA & QC, Production, Purchase & R&D.  Handle the Warranty Claim sample parts by performing duplication testing  Single handedly maintain & make the Service Policies  Assisting Master Dealers & Dealers for Service Set Up Installation & Necessary Tools  Quarterly Based Service Training to be Planned & Execute for Master Dealer & Dealer Technicians  Half Yearly Based Service Camps To be Planned & Execute for Master Dealer & Dealer Technicians  New Service Point Appointment Finalization  Develop & maintaining relationships with MD, Dealers & Customers by handling their complaints & legal cases  Successfully completed Six Sigma Yellow Belt project  Successfully audits for ISO 9001:2015

A) Looking For Product Certification like 1) IEC 2) UL 3) UN 4) SASO 5) ICAT B) New product Testing with the help of dataloggers C) Field Complaint Analysis D) On field Battery Testing E) Patents of new process, product and designs F) Support to Sales Technical Query

We are electric two wheeler manufacturer and i am looking Quality Department and Visit to CHINA for Product development like Lithium Ion Batteries and E-Scooters model Perform inspections of purchased parts, subassemblies or finished company products according to well defined criteria using standard physical, mechanical and electrical measurements Conduct and document process and system audits using written procedures as audit standards Perform Root Cause Analysis and resolve problems Monitor critical Equipment and instrumentation to ensure proper operation and calibration Participate in the construction and/or revision of SOP’s for the inspection function Assist in the in the writing and updating inspection procedures, protocol and checklists Evaluate problems and make initial recommendations for possible corrective action to supervise. Work with production management and Quality Assurance to provide feedback to assemblers regarding accuracy of assembly procedures Generate PPAP , SPC, FMEA, PFD.

More than 1 year exp in electric vehicles as an Automobile engineer Daily production Planning Manpower handling and utilisation Rejection Control Line balancing Kaizen 5S

I had participated in many events of automobile by which we learnt a lot about automobile. Supra SAEINDIA is a formula 1 racing concept in which I represented as Vice Captain and we had made our own vehicle on the basis of formula cars by the given rules and regulations.