Krzysztof Anyż

- Working in Digital Intelligence products portfolio as a L1 Storage and Private Cloud Solution Support Engineer. - Performing advanced and specialized software, network and hardware log analysis on a variety of platforms - Working efficiently to ensure both operational efficiency and technical clarity. - Ensuring all issues are responded to and resolved in a timely manner. - Developing and providing accurate and creative solutions for customer issues resulting in a timely distribution of knowledge and positive impact on customer satisfaction - Communicating with management team on critical issues requiring immediate attention - Able to work under pressure and manage multiple, concurrent and conflicting priorities to deadlines SKILLS - Hands on experience of the Linux environment (RHEL) and bash shell scripting - Practical knowledge of Object Based Storage and products logs analysis - Maintenance of LAN/WAN and Wi-Fi networks; knowledge of the TCP/IP as well as Fibre Channel and iSCSI protocols - Knowledge of Docker and Virtualization, - Experience with REST API and S3 protocol - Windows Server (2012 R2/2016) and Active Directory management - Proficient at troubleshooting, installation, and maintenance of MS Windows OS and the entire MS Office package - Good understanding of Git - Experience with tools such as Salesforce, Jira, Service Now