Krysta Reef

• Expertly plan events by conducting sales, building contracts, negotiating terms, and establishing budgets. • Analyze sales and labor information to improve cost efficiency, manage overtime and ensure proper marketing throughout the year • Contribute hands on training to improve knowledge and skills of employees through conducting monthly reviews to give constructive feedback, ensure progress, and set expectations and goals for the future

• Held daily meeting with staff to set goals and expectations while emphasizing the important of teamwork and dependability • Handled guest feedback, whether complaints, compliments or disputes. Used problem solving skills

• Assisted attorneys in preparation of pleadings and discoveries in cases, compiled and organized hearings, scheduled depositions, reviewed and summarized records. • Supported the preparation of documents for trials by scheduling and conducting interviews with clients, witnesses and other lawyers; arranged conference calls, meetings, hearings, depositions and mediations. • Maintained database and files, created spreadsheets for all cases, answered phones, received messages, and performed other office administrative tasks

• Provided excellent customer service while assisting clients on the phone and in the courtroom • Develop processes to streamline maintenance of contacts and legal records • Heavy focus on preparing documents as well as attending court and assisting the attorney