kristyann paraluman

kristyann paraluman

senior specialist i collections and recovery

About

Experienced Specialist with a demonstrated history of working in the financial services industry. Skilled in Contact Centers, Customer Service, Business Process Improvement, Customer Satisfaction, and Leadership. Strong professional with a Bachelor of Science in Business Management focused in Bachelor of Science in Business Management from Xavier University - Ateneo de Cagayan.

Country

philippines

City

philippines

Industry

financial services

Skill

customer service, call centers, customer experience, bpo, leadership, process improvement, microsoft office, customer satisfaction, debt collection, business process outsourcing, business process improvement, contact centers, banking

Experience

jpmorgan chase & co.

specialist ii

jpmorgan chase & co.

2010-1 - Present · 16 yrs 9 mos
jpmorgan chase & co.

senior specialist i collections and recovery

jpmorgan chase & co.

2015-11 - Present · 10 yrs 11 mos
sykes

quality analyst

sykes

2008-12 - 2010-1 · 1 yr 2 mos

Education

pilgrim christian college

pilgrim christian college

xavier university (ph)

xavier university (ph)

business management

1994-1 - 1999-1 · 5 yrs 1 mo

kristyann paraluman's Contact Information

Email

******@***.com

Phone

(**) *** ****

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