Kristine Bergmane

• Analyzing historical import and export flows in order to determine available capacity as well as evaluating the amount of type/size of equipment needed to service current business. • Coordinating commercial operations for container and general cargo vessels from date of loading to the date of ship departure and for ascertaining the proper planning of their respective leads. • Monitoring other ocean carriers’ services and performance, initiating corrective actions, and developing transport and port handling /receiving programs designed to minimize the loss and damage claim activity and maximize logistics process efficiency and profitability. • Confer with other ocean carriers, international freight forwarders, customs brokerage and port operations personnel as well as our managerial personnel in the vessel brokerage and vessel reconciliation departments with the objective of evaluation and improvement of our logistics and cargo handling process. Conducting analysis of logistics operations process and reviewing overall performance in order to assess supply-chain efficiency and forecast future performance. • Analyze and calculate weight data of structural assemblies, components and loads for the maintenance of data and availability of equipment, tracking seasonal trends and forecasting periods of increased demand of different size/type of equipment. • Review logistics performance and assess clients’ feedback in order to identify areas of improvement. • Develop appropriate transshipment procedures for specific trade lines, originating from and to specific ports, arranging for the implementation of such procedures utilizing the proprietary software developed exclusively for company’s shipping operations worldwide. • Maintain database of logistics information and periodically provide reports to management on key logistics processes, including transportation costs, cargo availability, seasonal import/export flows and other relevant metrics.

• Analyze and make recommendations related to policies and guidelines designed to ensure compliance with relevant and safety regulations related to cargo handling and stowage in export of marine cargo • Oversee the company’s overall compliance with such policies, ensuring the safe transport of marine cargo. • Resolve any and all difficulties that may arise regarding shipping details, such as proper cargo handling and stowage, licenses, taxes, customs declarations, bills of lading, legal and applicable security guidelines as to the cargo packaging and routing of vessels. • Oversee the efficient expedition of export correspondence and convert products from USA to foreign standards and specifications in order to ensure efficient operation under foreign conditions. • Oversee and update the company’s tracking and documentation systems as circumstances demand and addresses all areas of inquiry related to the cargo handling, stowage, shipment, location tracking, and vessel-to-commodity suitability. • Determine the most efficient routing of goods, tracking once shipped, effectively expedite export arrangements, and maintain current information on export tariffs, licenses, and restrictions. Examine invoices and shipping manifests for conformity to tariff and customs regulations. • Oversee Export Clerks in charge of the preparation and release of documents and supervise personnel engaged in stowing freight and handling cargo, receiving and shipping freight, preparing documentation, performing way-billing, assessing charge and collecting fees for shipments.

• Customer Support at all stages of order’s further execution: keeping client informed on the order’s fulfillment progress and resolution of any arising difficulties. • Participation in the Internal Control System enhancement over Order’s processing business-cycle, which included increasing processes effectiveness and efficiency through wider duties segregation of duties and better informational IT-support of process-owners; • Customer Support at all stages of order’s further execution: keeping client informed on the order’s fulfillment progress and resolution of any arising difficulties. • Development of additional functionality of the current CRM-Logistics system, which included comprehensive automation of used-to-be manual operations (which were subject to human error and inefficiency) and their replacement by MS Excel macros based on MS Excel Pivot tables and advanced functions. Project was initiated and carried out independently. • INTTRA- Electronic transaction platform; e-commerce marketplace for ocean shipping. Monitoring orders processed in INTTRA • BIDs-participating in tenders for VIP customers, providing wide range of rates for different destinations/commodities/Incoterms.

• Developed, implemented and operated effective & cost-efficient CRM (Customer Relations Management) System according to Company standards, tuned to the local environment; • Developed, implemented and operated IT Users’ Support System, which was a crucial success factor for the brokers’ and back-office performance increase; • Reviewed existing Internal Controls in Revenue and Cost business cycles, reported detected weaknesses in Controls’ design and operation and developed value-adding recommendations for improvement to local Management and Headquarters; • Reported on a regular and ad-hoc basis on the operating and financial performance of the regional offices, prepared detailed and general statistics, supported public audit successful finalization; • Planed, prepared and led educational events, e.g. training for the company staff on new software and subsequent updates.

• Performed administrative support for Management; • Supported Corporate Governance process, including active informational, analytical and logistics support related to ASM, BoD and their Committee meetings; • Issued Export manifests, Manifest Correctors, DTX, DTX-schedule; • Controlled loading confirmation and communicated DTX. • Updating ROE, company Intranet and uploaded tariff; • Prepared and carried out Agent education for Export-manifesting business process and its procedures, UT system controls and procedures, etc.

• Served as a team member and manager in the M&A process, including responsibilities in target searching, conducting due diligence, and in the preparation of legal packages including non-disclosure agreements, SPA, SHA, Guarantees, etc. • Performed extended market research analysis, developed market models, and provided recommendations for contract decisions. The market analysis was conducted using SPSS and other software tools and included analyses and forecasts of market volume and segmentation, price-sensitivity, and competitors SWOT, among other factors. • Constructed business models for each target, which included decomposition of their businesses into critical business process and identification of their key drivers. • Prepared detailed operating and financial forecast for each model’s investment targets (Revenue, Cost & CAPEX, etc.) along with a subsequent Business valuation via DCF and Multiples methods.