kristina greenfield

* Provided friendly, knowledgeable customer service to customers in a fast-paced * retail sales environment, performed cleaning responsibilities within the work environment, * performed opening and closing procedures including counting and balancing registers, * performed setting up new floor plans and replenishing stock on the sales floor, and * performed customer returns. Assist with scheduling and managing a team fifteen.

* Provided friendly, knowledgeable customer service to customers in a fast-paced retail * sales environment, performed cleaning responsibilities within the work environment, * performed opening and closing procedures including counting and balancing registers, * performed setting up new floor plans and replenishing stock on the sales floor, and * performed customer returns. Interviewed/hired potential new team members and participated * in manager's meetings and weekly conference calls.

* Managed front desk and refreshment area * Answered calls/inquiries, greeted all clients upon arrival, conducted tours of the * facilities, served refreshments to clients, performed all cleaning duties in my work area, * counted and balanced all money transactions each shift

* Managed all administrative tasks. * Answered calls/inquiries, photocopying , transcribed reports and statements, received and * sent faxes, received and sent mail and ICS packages, prepared new claim files, prepared * fee breakdowns and file documentation lists, managed the office while owner is not on site

* Performed facilities opening and closing procedures, initiated promotional draws, * facilitated staff communication, scheduled client orientations and training sessions, * purchased and maintained supplies and inventory, provided general administrative support * to the club manager, and managed standard sales and accounting. Acted as staff policy and * procedures training officer.

* All administrative and maintenance tasks, including budget planning, accounting, system * maintenance, meal planning, organization, activity scheduling, child and themed * educational development, client service and food preparation.

* Provided customer service, served as product and product placement expert, staffed * Customer Service desk to answer and direct incoming calls, customer returns, and customer * complaints, and handled cashout and till balancing procedures.

* Provided friendly, knowledgeable customer service in an extremely fast paced, high * sale environment. Responsible for meeting and exceeding weekly budget goals dealing with * sales up to 70,000/ wk. Performed all opening and closing procedures accurately including * counting and balancing all registers, petty and safes. Responsible for all staff * scheduling and responsible for a team of over 20 team members. Pushed large amounts of * stock onto the sales floor daily and performed new store sets with changing seasons and * holidays. Responsible for interviewing and hiring potential new team members and training * new members to company standards. Completed WHIMIS training and first aid/CPR.

Co-op completed 1997