kristin watterlond

sales representative

About

Experienced Sales Operations analyst with a demonstrated history of working in the computer networking industry. Skilled in Microsoft Word, Microsoft Excel, Microsoft Office, Social Media, and Microsoft PowerPoint. Experience with Salesforce, Tableau, and SQL. Strong support professional with a Bachelor of Arts (B.A.) focused in Business from Brown University.

Country

united states

City

granby

Industry

computer & network security

Skill

Experience

sales representative

vector marketing

2013-6 - 2013-10 · 5 mos

triage analyst

washington health benefit exchange

2014-8 - 2015-7 · 1 yr

* Identified trending issues in a constantly changing environment to determine current problems within the system and potential root causes * Reconciled premium payments on over 200 accounts * Analyzed multiple account issues regarding eligibility, enrollment, and payment reconciliations using various platforms * Provided quality assurance by reviewing other employees’ analyses

enrollment specialist

dental health services

2015-7 - 2016-4 · 10 mos

Processed member enrollment additions, changes and cancellations - Compiled, sorted, and verified data accuracy; entered alpha-numeric data from source documents, evaluated, and recommended changes to improve processes - Received, researched, and responded to detailed group inquiries from clients and co-workers regarding benefit coverage, eligibility, and related services via website and telephone

sales analyst ii

f5 networks

2017-7 - 2018-9 · 1 yr 3 mos

Education

east granby high school

2006-1 - 2010-1 · 4 yrs 1 mo

brown university

business

2010-1 - 2014-1 · 4 yrs 1 mo

Business, Entrepreneurship, and Organizations. This major fused three facets of business including Economics, organizational studies, and entrepreneurial pursuits. The coursework covered both the micro and macro aspects of economics and organizational dynamics. I also completed a senior capstone project as a consultant to a local online retail startup company in Rhode Island. My team was responsible for developing a model for growth and scale as their company grew. Activities and Societies: Varsity softball, Quest Scholars secretary