Kristin Kokalis

• Handles day-to-day management of program processes takes the lead and supports Program Manager (PM) with processing agreements and amendments. • Communicates with Monitors and Technical Advisors to ensure they have the information necessary to make decisions. Fosters and develops a solid working relationship with program Technical Advisors and Monitors. • Reviews and approves new positions, separations and new enrollee EAFs in systems. • Prepares budgets and cost estimates as necessary. Serves as a backup during the PM’s absence. • Assists PM with operations and activities. Provides support and guidance to all recruiters, program specialists, grants, payroll, and accounting staff to resolve all program-related matters. • Provides ongoing support, guidance, and assistance to stakeholders including Coordinators, Monitors, Grants/Agreements staff, and Budget Specialist. Works closely with the agency lead to educate staff about the existence and utility of the program, resolve issues, and establish program policies. • Works with/provides backups for all aspects of the recruitment process and can work with enrollees as necessary during recruitment and onboarding. Assists in tracking workflows to ensure all agreements are processed and filled efficiently. • Ensures that all program materials, e.g. handbook, standard operating procedures, resource and orientation materials, forms, web pages, and other program communications are up-to-date. • Conducts orientation for enrollees and Monitors as necessary. • Distributes work to recruiters and provides supervision in the absence of the PM. • Develops training opportunities to educate program stakeholders on all material. Assists in the coordination of program activities with field, account, and payroll departments. • Conducts outreach visits to program offices. Maintains all electronic and physical files (e.g. ensures all files are up-to-date, all agreements and amendments are scanned and filed.)

• Provides guidance and assistance to client-agency leaders and staff throughout the human capital life-cycle, from the preparation of Position Descriptions (PDs) and Job Requisitions to recruiting qualified experienced workers to providing traditional staffing and support services. • Enters appropriate documentation into the Enrollee Management System (EMS) and files documents in various files including the position history files, Enrollee personnel files, and other automated support systems used for records and systems management. • Manages onboarding process for candidates selected by the agency including sending electronic enrollment packets; routing and tracking required information for background investigations. • Responds to inquiries from applicants, program Enrollees, agency staff, and colleagues regarding vacancies, policies, practices, procedures and benefits, payroll and e-timesheet questions, enrollees' training and travel, and any other human-resource-related issues. • Provides information and recommendations; facilitates conversations with Monitors dealing with enrollee issues. Works with monitors on Performance Improvement Plans, disciplinary processes, and removals. • Organizes and facilitates large meetings with the client agency to provide Monitor refresher information, updates on program changes and systems, and to obtain feedback. • Maintains all electronic and physical files. Processes personnel actions, annual Enrollee renewals, and required telecommuting paperwork. Coordinates and documents reports/forms required for the Worker’s Compensation and Family Medical Leave Act (FMLA). • Works with the Financial Management Team to assist in the administration of cooperative agreements and tracking funding levels; participates in company teams and working groups and prepares narratives, communication pieces, and newsletter articles as requested.

As a Leave Coordinator educated employees and guided employees through the leave of absence process. Answered phone calls and emails regarding the leave of absence process including Family and Medical Leave Act protected leaves, short term disability, and long term disability. Designed and communicated COVID19 quarantine instructions to employees with known exposure or who tested positive for COVID19. Implemented procedures to compensate qualifying employees for Colorado and California Supplemental COVID Managed the filing and tracking of workers' compensation claims and reported on this information asban active member of The Saftey Committee Reduced process gaps by creating and implementing standard operating procedures.

As a Benefits Administrator guided employees through the benefits enrollment process as new hires or after a qualified life event. Liased between insurance vendors and employees to insure positive employee experience. Answered calls and emails regarding employee benefit plans. Adhered to all state and federal guidelines regarding health and welfare benefits for over 8,500 employees. Coordinated and delivered New Hire Orrentation for over 1,500 employees. As a Leave Administrator educated employees and guided employees through the leave of absence process. Answered phone calls and emails regarding the leave of absence process including Family and Medical Leave Act protected leaves, short term disability, and long term disability. Designed, compiled, and distributed spreadsheets of employees on leave to local HR leaders. Built external tools to automate program operations. Reduced process gaps by creating and implementing a 100 plus page Leave of Absence Playback to achieve ultimate consistency across all 50 states.

Received employee information from third party recruiters. Then started the pre-employment screening process. Maintained spreadsheets to track onboarding process. Collaborated with a large team to decrease the time it took to onboard each candidate.

Wrote and executed lesson plans for children ages 6 weeks through 6 years old. Communicated with parents daily about their child's day and progress towards milestones, Completed milestone assessments for children,

English and science teacher.

• Founded and run a small business creating custom rhinestone and matte clothing • Managed Vendors, imported jewelry, high heels, and women’s clothing from China • Resold jewelry, high heels, and clothing in the United States directly to consumers and to boutique stores • Designed and maintain a direct sales website • Maintained inventory of over 100 products (data entry using Microsoft Excel)