kris valencia

front desk administrator

About

Frontdesk Administrator at Solar Turbines

Country

united arab emirates

City

united arab emirates

Industry

executive office

Skill

travel management, social media, customer relations, help desk support, public speaking, online marketing, training and development, office management, oil and gas industry, telecommunications, office administration, telephone reception, strategic planning, seo, online advertising, entrepreneurship, travel arrangements, social networking, front office support, training, customer service, bookkeeping, social media marketing, email marketing, procurement, small business, management, hr management, phone etiquette, coaching, marketing strategy, helpdesk

Experience

helpdesk support and executive administrative officer

hermes datacomms

2013-1 - 2013-6 · 6 mos

* Respond to requests for technical assistance in person, via phone, electronically * Diagnose and resolve technical hardware and software issues * Research questions using available information resources * Advise user on appropriate action * Follow standard help desk procedures * Log all help desk interactions * Administer help desk software * Redirect problems to appropriate resource * Identify and escalate situations requiring urgent attention * Track and route problems and requests and document resolutions * Prepare activity reports * Stay current with system information, changes and updates

seo - search engine optimist manager

online

2009-1 - 2013-1 · 4 yrs 1 mo

online virtual assistant - web business developer

donna chisholm

2009-1 - 2013-1 · 4 yrs 1 mo

* perform the basic duties such as making travel arrangements, accounting. * provide administrative services such as graphic and website design, offline and online promotion and specialized business services. * provide rendering services such as data entry, accounting, desktop publishing, bookkeeping, PowerPoint presentations. * provide secretarial service such as delivering, writing, researching, and editing services as well as secretarial services. * provide customer service like consulting, coaching, technical, real estate, or customer service support. * always updated about the development markets in the job role.