kristi thomas

I am an Assistant to the Buyer / Owner, making sure furniture and accessories are seamlessly delivered to the customer. In this role, I work with closely with the Buyer / Owner and individual stores sales managers, receiving department, dispatch manager, delivery teams, service department and accounting department. I am responsible for ordering merchandise and must work closely with vendors, maintaining positive relationships, tracking shipments and reporting shipment status to fulfill customer orders. In this role I also provide status updates to customers, working to meet deadlines and provide customer satisfaction.

* Managed large wholesale accounts * Contract review, data input and maintenance * Analyzed natural gas consumption and nominated anticipated usage * Billing and collections on average of $4 million per month * Account reconciliation * Customer service * Sales support * Prepared savings analysis for customers * Analyzed utility and pipeline statements * Worked with utilities and pipelines to ensure proper meter reports

* Maintain and Administer life insurance policies * Process policy surrenders, transfers, loans, death claims, contract options and Lump Sum Contributions. * Process month, quarter, and year-end close on AS/400 system * Billing and collections, accounts reconciliation * Application intake and issuance of policies * Customer Service * Trained new employees * Solved computer system issues * Worked with agents to meet requirements for pending applications

* Sales Assistant / Dealer Service Coordinator - Tempur Sealy International * Assist Director of Sales, Director of Operations and many Sales Representatives * Maintain/update dealer & sales rep info on Websites, Mailing Lists, Personnel Records, etc. * Create/maintain/update spreadsheets, floor plans, invitations, presentations & databases. * Office equipment purchase and maintenance management * Hire and manage vendors for Events and maintenance of showroom * Sales Event planning/management, including New Product Open Houses & District Meetings * Manage vacant territories performing returns, customer service, merchandising, ad planning * Inside sales and dealer management for 30+ dealers * Purchase of giveaways / sales aids, Point of Sale, office supplies, etc. * Maintain and setup showroom * Customer service * Trained co-workers and sales reps * New Hire setup * Secretarial duties * Accounts Payable, reconciliation * Book Travel arrangements (car, hotel, planes)

Studied in the Paralegal Program