Kristen P.

Activu is ISO 27001 certified, and engineers software and services which benefit the daily lives of billions of people around the world. Founded in 1983, Activu was the first US-based company to develop control room visualization technology. More than 1,300 control rooms, monitoring, security, & operations centers depend on Activu. Visability makes any information visible, collaborative, and proactive for people tasked with monitoring critical operations. Users of the platform see, share, and respond to events in real time, with context, to improve incident response, decision-making, and management.

For over 30 years, Jupiter has empowered organizations of all sizes—public and private—by revolutionizing the way they visualize and manage their operations. As pioneers in display wall processor technology, we introduced a 360-degree operational view to the control rooms of some of the world’s most respected organizations. We’ve made access to critical visual information seamless, secure, and reliable, ensuring that decision-makers have the insights they need, when they need them. And we’re still innovating. In today’s fast-paced global landscape, success depends on the ability to see, analyze, and collaborate in real time—anytime, anywhere, on any device. That’s exactly what we deliver. With cutting-edge technologies like Canvas and Fusion Catalyst™, Jupiter takes visualization and collaboration to an entirely new level, empowering distributed teams to engage like never before. Our Mission: To drive rapid, accurate, and informed decision-making by delivering state-of-the-art collaborative visualization solutions that transform the way businesses operate.

As a seasoned Managed Print Services (MPS) Sales & Account Manager, I specialize in driving revenue, optimizing service levels, and fostering long-term customer relationships. I manage the full MPS sales cycle, ensuring a seamless process from prospecting to implementation while maintaining a strong focus on customer satisfaction. By conducting quarterly account reviews, I assess and refine service levels to align with evolving client needs. Collaboration is at the heart of my role—I work closely with the Equipment Division and Sales Teams to identify new revenue opportunities and expand market share. I provide ongoing coaching, training, and education to MPS, Territory, and Major Account Sales Teams, equipping them with the knowledge and strategies to excel. My consultative approach enables me to analyze customer requirements, activity levels, and cost structures, leading to tailored solutions that maximize efficiency and cost-effectiveness. Prospecting and engaging with high-value accounts is a key part of my strategy. I develop and present comprehensive proposals, incorporating detailed floor plans, cost analyses, pricing models, and solution overviews to illustrate clear business value. Maintaining optimal inventory levels for hardware, parts, and supplies ensures seamless fulfillment of MPS contracts. A firm believer in strategic planning and execution, I implement structured daily and weekly action plans to maintain a results-driven approach. Staying ahead of emerging technology trends and customer needs allows me to propose innovative solutions that drive measurable impact. As the primary point of contact for customers, I manage all MPS documentation, including contracts, marketing materials, proposals, assessment tools, and billing, ensuring a transparent and efficient process.

As a Project Implementation Manager specializing in AV and technology solutions, I lead clients through the entire project lifecycle—from initial consultation to execution and post-installation training. My expertise lies in conducting in-depth discovery meetings to assess client needs, ensuring that every solution is tailored to operational requirements. I oversee comprehensive site surveys, analyzing power requirements, cable pathways, and dimensions to inform project design and execution. Collaborating closely with vendors and subcontractors, I negotiate pricing and coordinate seamless implementation, ensuring projects are delivered on time and within budget. Serving as the primary point of contact, I bridge communication between customers, installers, programmers, and operations teams, ensuring smooth execution at every phase. I develop and manage detailed scopes of work and bills of materials, facilitating efficient project kick-offs and streamlined operations. With expertise in CAD design, I create precise A/V wiring diagrams, cable pull schematics, and contractor blueprints, ensuring accuracy in installation. My role extends beyond execution—I provide comprehensive training at project completion, empowering clients with the knowledge to maximize their systems. Additionally, I maintain meticulous As-Built documentation, ensuring ongoing support and system integrity. Passionate about delivering cutting-edge AV and technology solutions, I thrive on transforming complex projects into seamless, high-performing implementations that enhance business operations and collaboration.

As an AV & Technology Solutions Engineer, I specialize in designing, implementing, and managing end-to-end AV and IT system integration projects. I collaborate with clients to define system requirements, ensuring solutions align with their operational needs and performance expectations. My expertise includes creating detailed bills of materials, scopes of work, and CAD drawings, ensuring precise system functionality and seamless project execution. By implementing AutoCAD standards, I have enhanced installation efficiencies and improved documentation consistency across multiple projects. Throughout the project lifecycle, I serve as the primary point of contact for customers, installers, programmers, and operations teams, ensuring smooth communication and timely execution. I lead site surveys to assess power requirements, cable pathways, and system dimensions, coordinating with vendors and subcontractors for optimized pricing and implementation. Beyond execution, I focus on quality assurance and customer satisfaction, meeting strict deadlines and budget constraints while delivering innovative alternative solutions for defective products. Upon project completion, I conduct end-user training, ensuring clients can maximize the functionality of their new systems. My commitment to precise technical documentation is reflected in my preparation of CAD wiring diagrams, as-built documentation, and system blueprints, ensuring seamless long-term system support and scalability. Driven by a passion for cutting-edge AV and IT solutions, I thrive on delivering high-performance, client-centric systems that enhance operational efficiency and collaboration.

As a Geospatial Data Analyst | Utility Mapping & Infrastructure Specialist, I specialize in managing and analyzing GIS data to map and maintain underground water, sewer, and stormwater utility systems. My role involves utilizing geospatial technology, spatial data management, and mapping software to create accurate representations of infrastructure networks, supporting engineering teams, city planners, and utility departments in optimizing system performance and planning for future developments. I oversee the collection, analysis, and visualization of spatial data to ensure precise mapping of underground utilities. Through advanced GIS tools, including ArcGIS, AutoCAD, and remote sensing technologies, I provide comprehensive insights that enhance asset management, environmental impact assessments, and hydraulic modeling. By integrating GPS and survey data, I develop accurate and interactive maps that assist with maintenance planning, infrastructure expansion, and emergency response efforts. Collaboration is key to my role, as I work closely with municipal agencies, engineers, and environmental specialists to assess and improve utility systems. I also ensure compliance with regulatory standards while maintaining and updating GIS databases to reflect real-time changes in infrastructure layouts. My expertise in data visualization and cartographic design allows me to create detailed reports and presentations that aid in strategic decision-making. Driven by a passion for geospatial technology and infrastructure development, I continuously explore innovative GIS applications to optimize utility mapping, enhance sustainability, and support urban planning initiatives. My work ensures that essential services are efficiently managed, accurately mapped, and prepared for future growth.

My Business Administration Management degree has provided a strong foundation in leadership, strategic planning, financial management, and business development. I have developed expertise in organizational leadership, budgeting, financial analysis, and data-driven decision-making, allowing me to drive performance, optimize profitability, and implement long-term growth strategies. This degree has also strengthened my skills in market research, sales, negotiation, branding, and digital marketing, helping me identify new opportunities, enhance customer engagement, and support revenue growth. Additionally, I have honed communication, stakeholder engagement, and cross-functional collaboration, ensuring effective leadership in dynamic business environments. With a focus on entrepreneurial thinking, risk management, and operational efficiency.

Comprehensive education in network infrastructure, cybersecurity, and IT systems management, with hands-on experience in network design, configuration, and troubleshooting. Coursework covered: Network Administration & Infrastructure – Configuring and maintaining LAN/WAN networks, routers, switches, and wireless systems Networking Protocols & Systems – Proficiency in TCP/IP, DNS, DHCP, and VoIP Server & Operating System Management – Windows, Linux, and MacOS system administration IT Support & Troubleshooting – Diagnosing and resolving connectivity issues, optimizing network performance