Kristen Jennings

Managed portfolio of 300 Annual Fund donors (with capacity of $300-$2,499); responsible for all written AF appeals, helping to bring in over $2M each fiscal year Personally executed 3 donor events/fiscal year while assisting in planning 12+ additional stewardship events. Prepared quarterly volunteer Phonathons; analyzed renewal & retention data for better calling results Coordinated fall direct mail appeal and monthly upgrade program. Liaison to both mailhouse and telemarketing company to achieve monthly goals Key team member of annual fundraising hike on Mt. Washington, NH – worked closely with participants on personal fundraising; responsible for website updates; recruited and maintained relationship with volunteers

As the team's associate for over 2 years, I acted as the preliminary contact for both donor requests and internal questions. I helped produced 18 donor e-newsletters, 10+ e-solicitations annually while maintaining donor social media pages and handbook. Worked closely with select board committees, prepared for meetings and took notes. Developed strong relationships with AF board members Prepared weekly stewardship letters and acknowledgments for all AF donors; primary contact for donors calling about their membership status

Tracked Institute involvement of and maintained records for 171 Trustees while providing logistics for committee meetings/orientation; processed monthly figures and managed data for Division of Development Provided administrative support for the team while actively communicating the status of the Capital Campaign to the department

Provided design and event support for weddings and major functions; managed customer sales and service, organized finances, pre-event coordination