
kristen contreras
customer service representative
About
A motivated and passionate individual with a successful track record of providing quality assistance in a variety of responsible roles. Ability to learn quickly, implement ideas, and analyze sales trends to increase profit generation. Accustomed to handling sensitive information in accordance with professional ethical responsibilities. Very flexible and versatile.
united states
yorba linda
apparel & fashion
sales, customer service, retail, merchandising, visual merchandising, retail sales, adobe photoshop, microsoft excel, teamwork, leadership, retail math, clientele development, product knowledge
Experience

assistant manager
diane's beachwear
* Promoted within a four-month timeframe after superior performance and exceeding company goals * Hold associates accountable to meeting objectives, compliance, and goals through continual awareness of progress and follow up * Ensure payroll controls are being implemented to support controlling costs while maximizing business including effective scheduling * Responsible for the continued development of the associate's skills and talents to elevate their success * Ongoing hiring of my team to meet the needs of the store * Ensure all selling standards and expectations are being met through sales leadership

keyholder
diane's beachwear
* Able to drive profits through Customer Service and Marketing * Worked closely with buyers to ensure the store's merchandise was geared towards customer expectations * Ability to maintain close relationships with customers through follow up * Ensure all training is accomplished and maximized through smart planning and following the company directives

press day assistant
bpcm
* Shadowed Account Managers * Recorded feedback from Press Day attendees * Merchandised my assigned brand according to showroom layout * Unpacked and organized collections that were being viewed

sales associate
nordstrom
* Assisted the Department Manager in maximizing merchandise presentation to increase volume potential * Ability to work well within a team * Communicated the fashion trends report to all other associates in my department * Partner with the Department Manager to ensure that employees have a high level of product knowledge and set an example of intuitively sharing information with customers

retail management intern
nordstrom
* Provided input on current sales trends and product needs * Be passionate about remaining competitive, ensuring that the customer receives the finest in service, selection, fit, quality and value * Ensure successful execution of each event and promotion * Maintain top selling items in the best location on the floor * Achieve productivity expectations with a daily sales goal

social media intern
mother trucker & co
* Attended the trade show MAGIC and marketed products to potential buyers * Assisted with giveaways and finding companies to partner with * Controlled social media content * Created relationships with influencers to ensure brand support

customer service representative
revolve
Education
santa ana college
california state university, fullerton
advertising
kristen contreras's Contact Information
Phone
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