Kristen Burnette

• Spearhead the development and implementation of a strategic Internal Recruitment initiative for Global Supply Chain Operations, elevating talent acquisition and optimizing workforce planning. • Advise and guide managers and supervisors on effective internal recruitment processes, fostering a collaborative and streamlined hiring environment. • Full ownership of internal recruiting for critical departments, including Order Management, Production Planning, Procurement, Integrated Technology Center, Quality, and ATT Technology Lab within Global Supply Chain Operations. • Successfully manage a demanding requisition load of 45+, overseeing the entire recruitment life cycle. • Play a pivotal role in developing and delivering training for associate recruiters and recruiting specialists, contributing significantly to the continuous improvement of the talent acquisition team. • Contributes to the formulation and execution of impactful diversity initiatives within the business, collaborating closely with Global Supply Chain and Global Order Operations leadership. This effort aimed to enhance diversity and inclusion communication and practices throughout the organization. • Demonstrates a high level of expertise in driving excellence in internal recruitment, establishing strategic partnerships, and advancing diversity and inclusion practices within the dynamic landscape of Global Supply Chain Operations.

• Conducted recruitment for WWT's Global Supply Chain Operations, encompassing planning, order management, production control, quality, management, executive leadership, engineering, data center project management, and various other positions as required. • Managed a requisition load of 25+, overseeing the entire recruitment life cycle. This included posting jobs, conducting candidate sourcing, coordinating interviews, handling offer negotiations, overseeing preemployment screenings, and facilitating seamless employee onboarding. • Served as a Talent Advisor to managers and supervisors, providing insights on employee hiring, market trends, and attrition issues to support strategic workforce planning. • Proactively developed and implemented innovative sourcing strategies to attract top-tier talent, ensuring a competitive edge in the recruitment process. • Established effective communication channels with executive management, hiring managers, and internal staff to accurately determine and meet staffing needs in alignment with organizational objectives. • Undertook miscellaneous projects as needed, showcasing adaptability and a proactive approach to contribute beyond the standard recruitment responsibilities.

• Provided comprehensive Human Resources support to Global Supply Chain Operations Teams, offering guidance on policies, procedures, performance management, compensation, benefits, and employee and leadership coaching for assigned business units. • Spearheaded the company's Covid Intake process for Global Supply Chain, overseeing employee tracking, monitoring, and reporting related to the pandemic. • Served as the main point of contact for employees reporting absences due to COVID-19 symptoms, exposure, and testing, maintaining detailed and accurate records of all cases to ensure the safety of employees and contractors. • Managed the HR database for all Global Supply Chain employee and manager changes, corrections, and updates. • Took charge of Global Supply Chain subcontractor conversions, handling preemployment screenings, hiring, and onboarding processes. • Developed standardized operating procedures for HR Supply Chain Operations, ensuring consistency and efficiency in HR processes. • Engaged in other special projects and duties as assigned, showcasing adaptability and a proactive approach to contribute beyond routine HR responsibilities.

• Conducted recruitment for WWT's Global Supply Chain Operations, encompassing planning, order management, production control, quality, management, executive leadership, engineering, data center project management, and various other positions as required. • Managed a requisition load of 25+, overseeing the entire recruitment life cycle. This included posting jobs, conducting candidate sourcing, coordinating interviews, handling offer negotiations, overseeing preemployment screenings, and facilitating seamless employee onboarding. • Served as a Talent Advisor to managers and supervisors, providing insights on employee hiring, market trends, and attrition issues to support strategic workforce planning. • Proactively developed and implemented innovative sourcing strategies to attract top-tier talent, ensuring a competitive edge in the recruitment process. • Established effective communication channels with executive management, hiring managers, and internal staff to accurately determine and meet staffing needs in alignment with organizational objectives. • Undertook miscellaneous projects as needed, showcasing adaptability and a proactive approach to contribute beyond the standard recruitment responsibilities.

• Collaborated with Sr. HRM to create Standard Operating Procedures (SOP) for the contract logistics recruiting process, ensuring consistency and efficiency. • Undertook special projects assigned by the Regional HR Director and Corporate HR, demonstrating adaptability and a proactive approach to diverse HR initiatives. • Traveled to various nationwide sites to train new recruiters on SOP and Applicant Tracking System (ATS) implementation. • Developed strategic partnerships and relationships with leaders, proactively contributing to the achievement of exceptional service goals. • Acted as the Regional Subject Matter Expert (SME) for the ATS system, contributing to system efficiency and effectiveness. • Directly supported recruiting for the largest 3PL site in the U.S. and various-sized 3PL sites nationwide. • Corresponded with Senior HR Director and Corporate HR to document and assist Distribution Center Operations in resolving staffing issues. • Ensured recruitment practices followed regulatory standards and policies, managing all aspects of the recruiting cycle to meet staffing goals. • Leveraged historical data and customer intelligence to anticipate workforce demands, implementing a flexible workforce to support the organization's business priorities. • Designed and implemented an overall recruiting strategy through full-cycle recruitment, including screening, sourcing, administering skill assessments, placement, and onboarding of candidates. • Utilized technical and behavioral-based interviewing methods to assess candidate suitability. • Facilitated effective and timely communication between all levels of employees, promoting a cohesive and supportive work environment.

• Acted as the front-line liaison between the company and candidates, ensuring a positive candidate experience throughout the recruitment process. • Successfully sourced and interviewed candidates, achieving an impressive placement rate of over 80%. • Conducted comprehensive background checks, drug screens, and managed all compliance requirements, including I-9 documentation. • Orchestrated the employee onboarding process from start to finish, ensuring a smooth transition for new hires. • Provided HR support for a workforce of 100+ employees, demonstrating versatility by leading trainings and meetings, coaching, and counseling employees, and managing disciplinary actions. • Contributed to a top-performing strategic team in the company nationwide, showcasing excellence and dedication. • Co-generated over $30,000 in gross profit weekly, surpassing goals by an impressive 107% for three consecutive quarters. • Offered robust marketing support and high-level administrative assistance to Business Solution Managers, Enterprise Relationship Managers, and the Branch Manager.

• Guided and developed the knowledge of new hires in the service industry, fostering a strong understanding of company standards. • Demonstrated in-depth knowledge of past and current beer offerings to enhance customer experience. • Addressed incoming phone calls promptly and courteously, providing information and assistance as needed. • Advised customers on retail purchases, showcasing product expertise and contributing to sales. • Prioritized to-go orders and reservations, managing customer expectations efficiently. • Monitored the alcohol consumption of patrons to ensure responsible service. • Improved and revitalized the interior "community board," enhancing company advertising for more effective communication. • Maintained exceptional customer service skills, consistently exceeding customer expectations.

• Created and formatted job quotes, sales orders, and purchase orders, ensuring accuracy and clarity in documentation. • Generated comprehensive summaries for sales orders and purchase orders, facilitating efficient tracking and communication. • Functioned as the professional company gatekeeper, maintaining direct communication with customers and vendors. • Addressed and routed phone calls based on customer needs and operational efficiency, optimizing communication channels. • Designed and implemented a filing system to manage electronic and paper files, ensuring the efficiency and security of proprietary information. • Effectively utilized time management and organization techniques through calendar management, optimizing productivity. • Reorganized marketing efforts, simultaneously managing the company website and social media network pages to enhance online presence and engagement.

Volunteered with St. Louis University's Campus Kitchen which re-purposes food donated from grocery stores and creates meals for individuals in the community. - Sorted deliveries - Organized food pantry - Generated inventory sheet of products - Planned meals to cook - Executed cooking skills - Collaborated with fellow students to package and deliver meals