Pande Putu Krishna Yuktatama

Building K5 Global Task Support into a trusted global offshore BPO and back-office operations partner, helping businesses worldwide improve efficiency by offloading repetitive administrative work through structured execution, controlled workflows, and reliable delivery. Lead the company’s strategic direction, commercial growth, operating model, client acquisition, service development, and international partnership initiatives. K5 is being built to provide businesses with a disciplined and scalable way to manage recurring back-office work without increasing internal headcount or operational complexity. Our focus spans logistics, freight forwarding, shipping, wholesale distribution, industrial businesses, and selected hospitality and food-service operators, including restaurants, cafés, and multi-location businesses. We are developing commercial opportunities across the United Arab Emirates, the United States, the United Kingdom, and other international markets. K5 operates through a growing network of more than 100 screened contributors, supported by clear task instructions, controlled assignment processes, quality assurance, escalation protocols, and internal review standards. Our objective is to reduce administrative bottlenecks, strengthen operational efficiency, and enable client teams to focus their time and resources on customers, growth, and higher-value business priorities.

Co-founded LINKAR Technologies and lead the company’s business strategy, product direction, market positioning, and key commercial decisions from concept through execution. LINKAR is a New York-based platform designed to connect individuals who share compatible interests, ambitions, professional backgrounds, and ideas, enabling them to meet potential partners and build meaningful ventures together. The platform is built around partnership, not conventional hiring. A chef looking to establish a restaurant could connect with someone planning to launch one. An individual with a business concept could meet another person with the complementary experience, resources, or capabilities required to bring it to life. Rather than operating as an employment marketplace, LINKAR helps people discover potential co-builders based on shared interests and long-term alignment. The experience is designed to make partner discovery more accessible through a simple, match-based interface, allowing users to review profiles, identify mutual compatibility, and connect with people who may be suitable to build a business, project, or community initiative together. My role covers the development of the business model, platform vision, user proposition, growth strategy, strategic priorities, and the company’s overall path from an early-stage idea into a structured technology venture.

Driving strategic growth and commercial development for Suma Energy Indonesia within the coal trading sector. My role spans business development, commercial strategy, investor engagement, and cross-border partnership development. I work closely with the company’s leadership to structure coal trading opportunities, strengthen relationships with mining and supply partners in Kalimantan & Sulawesi. Develop commercial engagements with prospective buyers and partners across Indonesia, China, South Korea, and other international markets. Lead the preparation of strategic proposals, corporate positioning, partnership materials, and investor-facing communications, while supporting negotiations with potential investors and commercial counterparts. The focus is on building credible long-term partnerships, advancing viable trading opportunities, and positioning the company for sustainable growth in regional and international coal markets.

Led key initiatives behind the scale-up of digital business performance by aligning marketing priorities, CRM strategy, digital activation, and cross-functional execution. Annual lead value grew 37.8x, from IDR 323B in 2019 to IDR 12.2T+ in 2025, while annual amount financing grew 270x, from IDR 11.1B in 2019 to IDR 3T+ in 2025. Spearheaded cross-functional collaboration with Business Development and Corporate Project teams to plan, execute, and launch FIFGO as FIFGROUP’s new digital business project. Coordinated with global partners including Aleph Labs, UseInsider, and DMID to improve user experience, optimize platform onboarding, and achieve user growth of 20,000+ per month during the initial soft launch phase. Contributed to business process improvement initiatives that reduced average end-to-end SLA time by 33%, improving operational efficiency and cross-functional execution while maintaining a customer satisfaction rating of 4.8 out of 5. Developed and presented detailed materials for management and C-level executives, translating strategic direction into structured activity plans, KPI frameworks, performance updates, and routine leadership review materials across 10 direct team members and a 50+ staff organization.

Managed digital business activation across FIFGROUP platforms and media channels, generating more than 132 million impressions, 8.9 million clicks, over 7 million website visits, 182K+ app downloads, and 94K+ new user registrations. Partnered with cross-functional divisions across Marketing, Operation, Corporate Planning, IT, Legal, and a nationwide network of more than 700 customer touchpoints, including 264 branches and 437 points of service, to support project improvements, identify local growth opportunities, and strengthen customer, agent, and partnership engagement.

• Handle marketing communication program related to brands, events, and adhoc (short period promo to boost sales) • Analyze options for the marketing communication channels such as printed channel (newspaper, magazine, brochure or flyer), online channel (social media, website, mobile apps), email blast member, and in-store visual merchandising which are best suited with the promotion programs and target audience • Coordinate with area and store managers to make sure the promotion program executed perfectly as planned • Work closely with digital marketing team to create digital campaign for specific brands for long period