
Dr. Krishnan CA
SVP and Global Head - CDO, XDS @ Tech Mahindra
About
As Senior Vice President, Global Head and CDO at Tech Mahindra, responsible for Large and Mega deals by delivering Digital Transformation for global clients through Human-Centered, Purpose-Driven Experiences, helping them establish Competitive Dominance in their respective markets. Earlier, Business Unit Head - P&L owner driving global Sales and Delivery of Digital Products and Platforms at TCS iON. As the founding member of TCS iON team, established a high-growth, high-margin business unit, acquired 100+ logos, launched 200+ products & won the Tata Innovista & TCS Digital Symposium award. Client Partner - P&L owner spearheading value creation for TCS BFSI Clients in the USA. Won one of the largest digital deals (~1500 FTEs) for end to end transformation across IT, IS and Operations. Turnaround a de-growth account to deliver 100% CSI, 40% QoQ growth & best deal award in TCS. Selected as the Economic Times Leader by a panel of 9 elite CEOs, as amongst the outstanding young leaders in the country. (http://www.etyoungleaders.com/index.php). Zonal Head, iON responsible for the delivery of TCS's cloud based ERP solutions in the West Zone. Strategy Head for the TCS's iON unit and earlier for TCS's Global Consulting Practice. Head of Business Development of Telecom Accounts in Central Europe, Benelux and UK regions. Winning the first TCS Logo in Luxembourg. Specialties: P&L Management, CxO Relationship Management, Strategy Consulting, Business Development, Marketing, Delivery Management, Team Management and Change Management.
India
Chennai
Information Technology & Services
Corporate Governance, Environmental, Social, and Governance (ESG), Internal Audits, Financial Audits, Corporate Social Responsibility, Executive Management, Consulting, Non-Linear Growth, Product Development, Technology Platforms, Profitable Non-Linear Growth, 0 to 1 Scaling, Digital Transformation, Profitable Growth, Large Deals, Business Turn-arounds, P&L Management, Digital Strategy, Business Transformation, Customer Experience
Experience

SVP and Global Head - CDO, XDS
Chennai, Tamil Nadu, India
Business Unit Head responsible for Large and Mega deals Globally by driving complex Digital Transformation for global clients through Human-Centered, Purpose-Driven Experiences, helping them establish Competitive Dominance in their respective markets. Develop and Implement strategies for our clients (across 40+ industry domains, 90+ countries - we cut deep and wide) to grow both top-line and bottom-line in a Phygital world. Leverage our investments of over $1 Bn in acquiring iconic digital companies & agencies to build comprehensive offerings around Experience, Commerce, & Platforms. Work with over 120+ partners - SAP, SF, Adobe, etc., to craft a Fit-for-Purpose Solution (Custom or Off shelf) that help our clients introduce new biz models & revenue streams. Deliver business outcomes by taking end-to-end ownership across Brand Strategy, Omni-Channel experience, Data, Automation, Cloud, IoT, Microservices, and Book of Records. Impact Delivered - 1 in 4 Internet users has experienced our work - Enabled nearly 50 Bn$ worth of new business for our clients - Won over 50+ awards in the last 1 year - .com, w3, Webby, Stevie, etc.

Vertical Business Unit Head
Chennai Area, India
P&L Owner driving global Sales and Delivery of Digital Products and Platforms at TCS iON. Founding member of TCS iON and established competitive dominance in the market. Set up the unit, achieved 0 to 1 scaling, 6X YoY growth in TCV and Revenue - Acquiring 100+ new logos, launched 200+ products, won the Tata Innovista awards, and TCS Digital Symposium in 2021. TCS NQT - Democratized talent recruitment, partnered with 1000+ corporates, created access to 1.2 Mn database of talent, over 1 Lakh freshers hired in TCS in 2021 through TCS NQT - 79% from Tier 2/3 cities

Client Partner
Mid West - United States
P&L Owner spearheading value creation for Clients, establishing thought leadership amongst CXOs and partner with business leaders to determine the best growth opportunities. Won the largest Digital Transformation deals in 2016, over 1500 FTEs, multi-year contract across Digital, IT, IS, BPO, Cloud, Products, and Platforms - Recognized as Top Global Deal Award in TCS (Disha). Turned around a degrowth account in 2 years to exit at 40% QoQ growth, delivered 100% CSI, twice in a row - Won appreciation from N.Chandra, then CEO of TCS and current Chairman of Tata Group.

Zonal Head, Cloud Service Delivery
Mumbai Area, India
P&L Owner of iON's cloud based ERP solutions in the West Zone. Handle more than 80+ customer relationships at CXO level across verticals like Education, Manufacturing, Retail, Wellness, QSR and Professional Services. Built and lead a 90+ member team comprising of Relationship managers, Delivery managers and Functional consultants with the following objectives: a. Revenue Management: Meeting unit's revenue and margin targets through service delivery b. Relationship Management: Building strong relationship at the customer management level c. Business development: Grow business through cross sell, up-sell and new logo acquisitions d. Business Consultation: Strategy and Business Process consultation e. Project Management: Ensure on time delivery of multiple projects across customers f. Change Management: Ensuring that Implementation is driven as a change initiative g. Product Management: Identifying market needs to set the product team's development priorities

Strategy Head- Office of Strategy Management
Mumbai Area, India
As part of the Office of Strategy Mangement I work with the Leadership team of TCS's Strategic Business Unit with the following objectives: a. Strategic: Develop the short term and long term strategy of the business unit. Formulate and execute innovative business ideas. b. Consulting: Lead ACFC (At the Customer-For the Customer) business & process consulting study for developing strategic relationships c. Financial: Enable competitive advantage through innovations in pricing & financial models. Assist financial management, control and decision making. d. Sales and Marketing: Business development of strategic ideas - Enabling demand creation through effective market segmentation, targetting and positioning. e. Operations: Enable effective governance and reviews mechanism by implementing the balance scorecard, Lead 6-Sigma projects for service delivery optimizations Direct reporting to Global Head of TCS's Small and Medium Business Solutions Unit, earlier to Head of Global Consulting Practice of TCS.

Business Development Manager
Germany
As the Business Development Manager for the Telecom vertical of TCS my activities involved: a. Business development of Telecom Accounts in Germany, Switzerland, U.K, Belgium, Luxemburg and Finland. b. Building and executing the business strategy for demand creation through consultative sales. c. Enabling competitive advantage through innovations in pricing models. d. Leading a team of 20 associates in demand creation activities and identification of cross sell opportunities in existing and new telecom accounts.
Education

Artificial Intelligence
Completed one of the world’s leading DBA programs, ranked among the top 6 in Switzerland and top 10 in Europe. The program is ACBSP-accredited and designed for senior executives to solve real-world business challenges through rigorous research. Graduated with a perfect 4.0 GPA.

Corporate Governance
This program equips leaders with expertise in corporate governance, risk management, financial oversight, and stakeholder engagement. It covers board responsibilities, regulatory compliance, ethical leadership, and sustainability, ensuring directors contribute effectively to corporate strategy. Key areas include audit and financial reporting, ESG principles, CSR, and governance frameworks, enabling informed decision-making and risk mitigation. With a focus on transparency, accountability, and long-term value creation, it prepares independent directors to navigate governance complexities and drive ESG-led business transformation.

This programme is designed to enhance AI adoption in business, offering conceptual insights and real-world case studies. It aims to equip leaders with the skills to leverage AI across various business domains, from strategic planning to sales, ensuring a competitive edge. The programme emphasizes a data-driven approach, focusing on understanding AI technology, integrating it into business strategies, and fostering an AI-first culture, thereby enabling businesses to harness the full value of AI for success.

Tata Group Executive Leadership Seminar (TGELS) is the flagship executive development program for hand-picked senior leaders nominated from across the Tata Group and is done in partnership with Ross Business School. Program Coverage - Business Models and Digital Transformation, Financial Acumen, Strategic HR, Business Strategy, Understanding Self, Customer Centricity.

Key Highlights: 1. Final presentation selected as the 'Top Gun' - scoring full marks 50/50 from CXO coaches 2. Communication rated in the 'Expert' category, based on comparison with Sr. leader average 3. Selected to the program based on perf. in biz simulation exercise, psychometric test etc. Program Coverage - Understanding CXOs transformation agenda, Co-creation, Mobilising ecosystems, Productive conflicts, Evidence based judgement, Influencing transformation through relationships, Leadership and creative decision making, etc.
Dr. Krishnan CA's Contact Information
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