Kripa Elizabath K J

Assist the Manager with daily administrative and operational tasks. Maintain and organize employee records, company documents, and client files, both physically and digitally. Handle recruitment support by calling candidates, scheduling interviews, and coordinating hiring activities. Create recruitment and company posters and share them across WhatsApp groups and other platforms. Communicate with external companies via phone calls and emails to identify business opportunities and staffing requirements. Prepare and manage official documents including quotations, agreements, and certificates. Send professional emails to companies regarding inquiries, follow-ups, quotations, and agreements. Track and update monthly business activities and reports using Microsoft Excel.

Welcomed and assisted clients, ensuring a professional and friendly first impression. Managed appointments, walk-ins, phone calls, and coordinated smooth front-office operations. Contacted distributors to collect product details, pricing information, and scheduled product demos for employees. Arranged models for product demonstrations and ensured all demo sessions were well-organized and effective. Collected client payments, issued bills, and updated daily sales records in company software. Maintained and monitored stock details, recorded new product purchases, and updated inventory both in the company system and in Google Sheets for easy access. Resolved client concerns promptly and professionally to maintain satisfaction and loyalty. Managed social media accounts to promote services, special offers, and brand visibility. Designed digital posters, creatives, and marketing materials for campaigns and events. Assisted in implementing marketing strategies to increase customer engagement and business growth. Supported day-to-day administrative functions to ensure efficient operations and team coordination.

Created engaging marketing posters and digital visuals. Customized website layout and visual elements. Managed content, scheduling, and engagement for social media accounts. Generated and managed sales leads through online channels. Responded to customer inquiries and directed them to the appropriate staff for further assistance.

Final Grade: A