Koua Guy Sidoine

• Management end-to-end deployment and delivery of integration activities for MTN CI, including preparation of the live MTN CI network or IS/IT infrastructure and assisting the program manager in resources and timing definition and tracking • Daily ooperations on charging system nodes management end to end. • Support and manage Software Update • CAB participation & coordinate software, hardware, and configuration change • Offers creation and configure service logic and bussiness configurations • Perform end to end incidents, issue handling (troubleshooting, root cause, resolution) as SPOC of all operational issues and coordinating with cross functional teams in back-office. Perform End to End incidents, issue handling (troubleshooting, root cause, resolution) as SPOC of all operational issues and coordinating with cross functional teams in back-office. • Handle customer issues (Normal CSR work) • Handling Emergency cases and fault Isolation for the customer • Handle dedicated support • Change Request Handling • Execute product configuration • Manage customer data integration workflows and processes • Subscribers’ migration and provisioning plan, perform and follow up end to end (SDP to SDP). • Ensure communication towards customer and respect of agreed SLAs towards customers. • Audit preparation by ensuring compliance of Charging system with Auditor requirements with support of Security Teams. • Coordination of Charging System Platform Audit locally with Security Team and MTN for fulfil auditors’ requests and work to close audit points • Meeting oraganization and presentation with customer for approval and deployment solutions management • Conduct Acceptance Tests with the customer efficiently and ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary Charging System Nodes : AIR, SDP ; CCN ; OCC ; EMM ; EDA, VS

. Subcontractor and FLM management . Manage & monitor the assigned Project Control resources, and allocate tasks and responsibilities for project control tasks . Preparation of a detailed Project Implementation Plan & Communication Plan and follow up project scheduling and reporting activities. . Establish routines and guidelines for preparing project reports, with a special focus on up-to-date project status, project delays, blocking issues, and corrective actions. . 305 BTS 2G, 3G et 4G swap management Alcatel to Nokia. .16 Generators and Inverter boxes installation management . Batteries Storage Installation Management . 78 Transmission Nodes ( FH MPR) installation management . Ensure that results are timely and correctly presented and explained to the Client in the required format, quantity, and quality. . Manage materials for Mosaic project at Nokia Senegal . Ensure that results are timely and correctly presented and explained to the Client in the required format, quantity, and quality. . Meeting with the Customer (Orange Senegal) for the project progress . Manage Ran, Transmission and Energy sites acceptance and issues solve . Management on planning, achievement, risks, costs, delays and quality

• Installation Managing 76 sites for NOKIA Ivory Coast (from Survey to acceptance). • Site survey and Supervision of E-Node B and Antenna system Installation • e-NodeB( Flexi BTS) Installation and Commissioning for Nokia Ivory Coast

•Technical Project Supprt for RAN Equipment( BTS , BSC, Node B , eNodeB , RNC) swap project at Alcatel Lucent for Orange Cameroon •Technical Project Support for MFS,BSC, Software migration at Orange Cameroon ( LR13.3G to LR14 ) •Technical Project Support for Over IP project Implementation for all BSC at Orange Cameroon ( Omcr and Field) •Alcatel 6850 Omniswitch supervision installation and configuration •BSC and MFS Commissioning, Integration and Exploitation •MFS,BSC,TC Software migration at Orange Cameroon ( B12 to LR13.3G MNCL4) •2 G RAN Team support (Post migration B12) at Orange Cameroon (BTS, BSC, TC,MFS ) ( Omcr and Field) •Troubleshooting on Field and on Omcr on the BSC, MFS, TC,( Operation and Hardware replacement)

•Daily Operation and Maintenance of FH 9400AWY and FH 9500MPR ,BSC,MFS,TC, and BTS 2G,3G ,4G ,Wimax. •Commissioning, Integration and Exploitation BTS2G, NodeB, eNodeB, BSC and FH on site. •Troubleshooting on FH 9400AWY, FH 9500MPR, BSC, MFS, TC, and BTS 2G, 3G, 4G, Wimax. •FH 9400AWY and FH 9500MPR ,BSC,RNC,PCU,TC,FH and BTS 2G,3G ,4G ,Wimax, Site survey before installation. •Use Site Master for radio Measurements •Mic Routing

• Site creation, deletion, integration and network supervision • New BSC /MFS/TC/ Commissioning and integration • Implementation of Telecom parameters essential for the collaboration with optimization and QoS Department. • Management software and material level 2. • Launching of BSS (BSC, TC, MFS, BTS) Equipment from the NOC Department • Alarm Monitoring, Resolution of faults, Operation and Maintenance • OMC-R user support ensure continuous server availability • BSS Equipment supervision and reconfiguration from the OMC-R. • Integration of GB Links between BSC & SGSN • Monitoring the major KPI/indicators/ reports of the network and special reports on the BSC/Cell/TRX level.

• Sub-contractor training for Huawei BTS maintenance •BTS Maintenance Project Manager •Maintenance Resource management •Management of network availability and supply quality of maintenance preparation and implementation •Analysis of radio indicators performance (KPI) •Liaison with the TAC for resolving of maintenance problems

Swap and New-build site supervisor •Supervision and inspection of BSS and TRANS equipment installing. •Roll-out managing of 122 BTS for the MOOV Ivory Coast Project (from civil work to acceptance). •Survey for WIMAX Equipment for MTN Ivory Coast Project •Huawei BSC 6000 and BSC 32 Installation Supervision for GREEN and AIRCOM project •Huawei BTS 3012 and 3012AE Installation , Commissioning , Maintenance, for MOOV Ivory Coast , COMIUM Ivory Coast and GREEN Ivory Coast Project