Kong Ming Hao

Support import documentation and compliance processes by handling SIRIM certification and permit applications to ensure all overseas products meet Malaysia regulatory requirements for smooth customs clearance. Coordinate with relevant internal teams and external authorities to verify product details, prepare necessary supporting documents, and ensure timely submission of import applications. Monitor application status and follow up on approvals or issues to minimize delays, ensuring efficient and compliant product entry into Malaysia.

Promote Dutch Lady Omega 3&6 by explaining its nutritional benefits and assisting customers with product inquiries Independently handled full booth setup and teardown, maintaining efficient operations and professional product presentation Maintain accurate daily sales tracking and prepare detailed performance reports to support sales analysis

Promote ecoBrown’s Brice by clearly explaining product features and highlighting key benefits to enhance customer understanding, engagement, and drive sales conversion. Independently manage full booth operations, including setup, product display arrangement, and teardown, ensuring consistent brand presentation, operational efficiency, and a smooth customer experience throughout all activities. Execute structured daily sales tracking and prepare accurate, well-organized reports to support performance monitoring, analysis, and business decision-making.

Provide detailed product information and tailored recommendations to customers, effectively driving engagement and sales (e.g., Hershey's, McCormick) Independently manage end-to-end booth operations, including setup, product display, and teardown to ensure smooth and professional execution Handle comprehensive daily sales tracking and deliver accurate, well-structured reports to support performance analysis and decision-making

Provided individualized learning support to students from underprivileged and high-need backgrounds, including those facing learning challenges and limited family support. Demonstrated strong patience and emotional intelligence while maintaining clear structure and discipline in learning sessions..

Recognized for reliability and attention to detail when handling financial transactions and customer-facing responsibilities. Managed daily payment transactions accurately, ensuring proper reconciliation and organized sales records

Consistently achieved 80+% customer satisfaction through attentive service and contributed to stronger brand recognition. Delivered friendly service to an average of 200+ customers daily, ensuring smooth and efficient customer flow. Accurately handled cash and POS transactions, clearly communicated amounts and ensured customers verified their total.

Program Executive - Chinese Cultural Festival 2025 Assisted in planning and executing a moderate-scale university festival with over 100+ participants, coordinating logistics, marketing, and on-site operations to ensure smooth event flow and high participant engagement. Men’s Double Badminton Player - Citra Badminton Tournament Achieved 1st Place in the men’s doubles category, demonstrating teamwork, coordination, and competitive excellence.