kolle anouchka

* Research * Coordinate production of marketing communications * General administrative duties * Coming up with effective strategies * Annual Reports elaboration * Preparing staff meetings

* Research * PowerPoint presentations * General administrative duties (faxing, filing, copying, phone calls) * Coming up with PR strategies * Building relationships with the media * Writing press releases and calling around to generate advertising * Writing reports on media coverage data * Arranging and organising press conferences and events

* Dealing with customer enquiries by telephone, email, letter or face to face. * Completing all administrative tasks and updating records * Booking and arranging appointments for customers * Using Word & Excel to write reports and create invoices. * Ensuring all telephone calls are answered within a 15 second time frame. * Participating in team building and training events. * Maintaining contact with clients - giving them regular updates. * Maintaining accurate record of office expenses

* Conducting inventory of products * Operating the till and taking cash. * Serving customers from behind the bar, offering advice on drinks. * Making suggestive sell to customers and offering alternatives and up-selling. * Responsible for keeping the bar clean and tidy, collecting empty plates & glasses. * Mixing cocktails for customers. * Preparing the bar for service, restocking wines and spirits. * Providing a professional, friendly and courteous service to all customers. * Taking food orders from customers in the seated restaurant area. * Delivering food and also drinks to customers at tables. * Dealing with guest complaints in a friendly and efficient manner. * Ensuring all cash, charge, float and till procedures are carried out in accordance * with company policy. * Maximising every sales enquiry

* Conducting professional presentations to company * Carrying out surveys about the company’s products * Analysing customers need and demand and reporting them to marketing managers * Support the company in the implementation of its marketing campaigns. * Assisting the marketing team in organising and planning new ideas for campaign * Assisting in organising promotional events. * Working with the sales team to maintain and update pricing / listing details. * Helping to run advertisement campaigns. * Gaining a strong knowledge and understanding of a clients’ brand and products. * Delivering ongoing market analysis and assessment of competitors.

* Responsible for marketing communication * Taking and scanning bets * Suggesting and offering promotional offers to customers * Helping customers with their queries * Operating the till and handling cash * Banking * Keeping an eye for customers under 18 * Handling difficult situations under professional manners * Involve in promotion campaigns

An expert understanding of consumer behaviour. * Involved in creating advertising and promotional campaigns. * Conducting research on: consumer behaviour, psychophysiology, social observation, virtual reality and auditory cognition. * Good knowledge of SPSS statistics. * Developed advanced communication skills in written, oral and numerical forms.