Koay Yu Jia

Regional Service Engineer @ Kistler Group

About

Application Engineer at Syntec 新代科技 After-Sales Service and Customer Support ● Responsible for Syntec CNC and automation controller as well as Leantec industrial robot after sales services and customer support Collaboration on Automation Solutions ● Work together with sales team on formulating automation solution for customers. Customer Engagement and Site Visits ● Attend to customer enquires, visiting customers' site to understand the challenges customer faces. Technical Expertise in Solution Discussions ●Provide technical insights before and during solution discussion. CNC and Custom Machine Retrofitting ● CNC and custom machine retrofitting to complete Syntec solution PLC, MACRO, HMI, and Programming Development ● Develop and customise PLC, MACRO, HMI and programming for robotic automation projects. Training and Education ● Host training courses for industrial and education professionals. On-Site Project Execution and Troubleshooting ● On-site execution of projects, production test and troubleshooting. Technical Feedback to R&D Team ● Provide technical feedback amd suggestions to R&D team after site testing new products.

Country

Malaysia

City

Petaling

Industry

Information Technology & Services

Skill

Robotic Process Automation (RPA), Industrial Automation, Application Development, Programmable Logic Controller (PLC), Robot Programming, Mechanical Product Design, Project Planning, Project Coordination, Project Delivery, Project Management, Online Marketing, Problem Solving, Engineering, Marketing, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, SOLIDWORKS, Training, Communication

Experience

Regional Service Engineer

Kistler Group

2024-9 - Present · 2 yrs 1 mo

Petaling Jaya, Selangor, Malaysia

Application Engineer

Mysyntec Technology

2021-8 - 2024-12 · 3 yrs 5 mos

Bukit Raja, Selangor, Malaysia

Process Engineer

Jinko Solar Co., Ltd.

2020-7 - 2020-10 · 4 mos

Penang, Malaysia

Working to refine each production phase.

Sales And Marketing

Synergy Via Online

2020-3 - 2020-10 · 8 mos

Bukit Mertajam, Penang, Malaysia

Online Marketing, Advertising Setting, Create advertising campaign, Customer service, Sales

Education

University of Malaya

Manufacturing and Product Design

2017 - 2021 · 4 yrs

Here I further enhance my problem solving skills and logic thinking. Projects further improve my creativity and imagination, always with facts and data to support each ideas.