Kleent Nelson Chiang

Talent Executive @ CornerStone Technology Talent Services

About

I have a Bachelor of Science degree in Psychology from Adventist University of the Philippines, which gives me a solid foundation in understanding human behavior and motivation. I am currently a Technical Recruiter II at Sysgen RPO, supporting Agility Partners, LLC. In this role, I source and screen qualified candidates for various technical positions across different industries. In my previous roles as a Senior Technical Recruiter at PSG Global Solutions and a Customer Service Representative at Alorica and VXI Global Solutions, I developed strong skills in communication, retail, and customer relationship management. I am passionate about connecting with people and helping them find the best opportunities for their career growth. I value diversity and inclusion, and I strive to bring diverse perspectives and experiences to the team. I am always eager to learn new things and improve my performance.

Country

Philippines

City

Quezon City

Industry

Outsourcing/Offshoring

Skill

Retail, Communication, Customer Relationship Management (CRM), Sales, Microsoft Word, Microsoft Excel, Customer Service, Event Planning, Recruiting, Technical Recruiting, IT Recruitment, Sourcing, Hospitality, Logistics Management, Team Spirit

Experience

Talent Executive

CornerStone Technology Talent Services

2025-7 - Present · 1 yr 3 mos

Talent Executive

Agility Partners

2024-4 - 2025-7 · 1 yr 4 mos

Agility Partners is revolutionizing the recruiting industry by putting people first and leveraging advanced tech to address the widening talent gap through our free, home-grown, job referral platform, Agility Connect. As a Talent Executive, I focus on connecting with a wide range of technical professionals, providing a consultative approach to finding their next opportunity for career growth!

Associate Technical Recruiter

Tential Solutions

2023-8 - 2024-3 · 8 mos

Senior Technical Recruiter

PSG Global Solutions

2021-9 - 2023-8 · 2 yrs

Makati, National Capital Region, Philippines

As a Talent Acquisition Specialist, I have an in-depth knowledge of candidate sourcing and database management. I focus on different industries including Manufacturing, Life Sciences, IT, Healthcare Staffing, and Engineering for processing and placements.

Senior Recruiter

PSG Global Solutions

2021-9 - 2023-3 · 1 yr 7 mos

Makati, National Capital Region, Philippines

Inbound Customer Service Representative

Alorica

2021-3 - 2021-8 · 6 mos

Customer Service / Technical Support

Associate Trainer

VXI Global Solutions

2020-3 - 2021-2 · 1 yr

Philippines

Facilitated and trained new employees of the account ● Endorsed trainees to production or operations ● Conducted meeting with leaders and clients ● Did admin tasks and created reports each day

Customer Service Representative

VXI Global Solutions

2019-3 - 2020-3 · 1 yr 1 mo

Philippines

Assisted inbound customers on their general inquiry for wireless cellphone and Internet service. ● Assisted inbound customers on activation of wireless cellphones and Internet service. ● Provided basic technical troubleshooting for wireless cellphone and Internet service. ● Assisted inbound customers on their billing issues, sales, upgrades, and downgrades of service. Been promoted as trainer

Customer Service Representative

Convergys

2018-5 - 2019-3 · 11 mos

Philippines

Assisted inbound customers on their general inquiry for wireless cellphones, internet, and cable services. ● Assisted inbound customers on their sales, upgrades, downgrades of service and billing issues. ● Did outbound calls for customers request an-appointment for their activation of wireless cellphone, internet, or cable. ● Provided basic troubleshooting for their wireless cellphones, internet, and cable.