Klaudia Kłaput

• owning the full recruitment cycle for analythical, sales and account management positions at mid and senior level • partnering with Hiring Managers and Business Partners to steer efficient hiring solutions • applying suitable channels to attract and hire top talents in an efficient manner • working on projects to improve recruitment set up and candidate experience • collaborating with Hiring Managers to asses requirements and create the best hiring strategy • taking ownership of candidate experience through the process

• leading all recruitment projects in CEE and Russia • end to end recruitment for specialist and managerial positions in Financial Services and the Travel Business • acting as an advisor to Hiring Leaders and HR Market Leaders • liaising with managers to ensure a full understanding of their requirements and preferences • creating and implementing recruitment strategy of the company • co-operating with Market HR, Contract Team, Payroll, Background Verification Officers, Sourcing and Recruitment Partners • on-boarding New Hires

• conducting intake meetings with globally based Hiring Leaders for a given vacancy in their team • uploading job adverts onto internal portals and external job boards as required • internal recruitment of more junior roles for client across the UK and France • providing Hiring Leaders with end-to-end guidance for the internal recruitment process • liaising with Hiring Leaders and managing candidates through the process • delivering regular updates on the applications as well as further details for candidates shortlisted; • reporting to Hiring Managers and HR managers on the status of open positions • providing offer guidance to Hiring Leaders • answering candidates’ queries regarding the application process • managing Applicant Tracking System (ATS) / Taleo

American Express is a global service company, providing customers with exceptional access to products, insights and experiences that enrich lives and build business success. Responsibilities: • Dealing with sales and marketing roles (Executives, Managers, Senior Managers, Directors) • Using multiple sourcing platforms to find relevant candidates • Creating a pipeline of candidates for both immediate and long term needs • Participating in intake meetings to identify the best recruitment strategy • Producing timely and accurate reports on recruitment activities • Working closely with recruiters and hiring managers to understand needs and determine priorities • Conducting screening and shortlisting of candidates against selection criteria • Developing the relationship with candidates: permanent contact with them, providing on-going feedbacks • Taking part in other tasks and recruiting assignments • Undertaking additional projects

• using multiple sourcing platforms to find relevant candidates for teaching roles • engaging candidates to determine suitability for role, • creating a pipeline of candidates for both immediate and long term needs, • using my creativity on a daily basis to better identify and reach out to candidates, • working closely with UK colleagues to understand needs and determine priorities, • identifying candidates suitable for teaching roles within one key area - early years / support staff, primary or secondary education • producing timely and accurate reports on recruitment activities • taking part in other tasks and recruiting assignments when necessary

- Listening and engaging with customers to provide excellent levels of customer service in every interaction - Demonstrating a professional telephone manner - Managing all customer interactions in a timely and accurate manner - Managing difficult situations and responding promptly to the assignments - Ensuring customer confidentiality of information - Making phone calls in order to book interpreters for assignments  - Being responsible for meeting defined individual/team performance and quality target