Matt Klabnik

Publicly elected member of a three-person Board of Supervisors. Tasked with determining Township policies, enacting resolutions, levying taxes, enforcing ordinances, and maximizing the taxpayers' return on their investment. Provides administrative oversight to ensure that the Township operates effectively and according to law. Evaluates and authorizes contracts between the Township and outside contractors. Makes final hiring and firing decisions for Township employees. As the liaison between citizens and their government, required to deftly handle complaints and suggestions for improvement on matters related to Township affairs.

Engage sales teams to qualify customers and identify data solutions. Proactively consult with customers pre- and post-implementation. Assume leadership role in providing technical direction to customers, potential customers, and internal staff in the development of fully-integrated data solutions. Provide customized solutions that meet customers’ business needs. Manage to a quota of both revenue and volume for advanced solution offerings. Document and maintain all customer interactions in salesforce. Overcome objections to proposed solutions and create an environment of consultative sales with customers of all sizes. Help companies use IoT / M2M technology to reduce costs and improve their business operations. Work with clients from ideation, to design, to implementation of solutions that ultimately drive ROI gains by delaying time-to-expense, shortening time-to-revenue, evolving product offerings, and creating new revenue streams. Establish and maintain subject matter expertise on company’s suite of services. Maintain knowledge of company and market promotional elements. Remain current on all wireless products and services, industry and competitive trends, and reinforce findings with team.

Provide technical expertise and guidance with the implementation of data solutions. Work with third party vendors on products needed to implement data solutions. Devise engineering solutions and ensure all requirements are in place for a successful implementation. Manage and grow existing customer base and manage churn. Collaborate cross-functionally with other departments throughout the company to analyze issues impacting Data sales and recommend, develop, and implement process improvements. Execute custom builds and changes to customized cellular networks. Match customer needs to capabilities of the network. Present technical concepts to customers at all levels to drive sales and reputation as a domain expert.

Develop requirements and execute networking and telephony projects. Work with internal clients to develop actionable projects from wants and needs. Develop budgets and schedules for these projects and builds the business case to justify project investments by senior management.

Hands-on integration of the hardware and software components of Automatic Teller Machines (ATMs). Operates independently and with minimum supervision at bank and remote locations to remove old ATM hardware when needed and install new ATM hardware to customer specifications. Trains bank staff on operation of new ATMs. Adapts the message to the audience to eliminate the technical jargon surrounding ATM operations. Swiftly responds to all issues and concerns to preclude escalation. Troubleshoots communication, hardware, and software issues.

Prepares and organizes emergency response and Incident Command operations through the use of virtual reality simulation training. Instructs emergency operations planning, Incident Command System (ICS), National Incident Management Systems (NIMS) and local and regional response protocols. Subject Matter Expert on operation of the networked simulator. Required to quickly respond to real time requests from trainees and instructors during the simulation exercise to direct the flow of events within the virtual environment.

Primary subcontract manager within the Fiber Optics, Photonics, and Engineering Division. Managed multiple concurrent subcontract relationships with both small and large corporations on behalf of different Government sponsors with disparate processes and contractual requirements. Managed $10M in congressional flow-through dollars with small and large businesses developing infrared sensors and optical networking products. Developed requirements and worked to ensure that the subcontractors delivered within the cost, schedule, and technical constraints unique to each task. Laid out project tasks in MS Project 2007 and managed utilization of subcontractor and company engineers and technicians. Reported project progress regularly to line management as well as Government sponsors.

Program Manager and System Engineer for a foreign Government system with a broad intelligence mission. Responsible for cost control and profitability of this Firm Fixed Price contract valued at nearly $5 million in labor and company manufactured equipment. Analyzed project requirements, developed a complete bid package to the prime contractor with full schedule and cost data and a detailed Basis of Estimate. In System Engineering role, selected hardware and software to perform signals collection and processing. Conducted detailed design of the architecture for the shipboard platform to provide intelligence product to a legacy system.

Technical architect of communication systems for both Government (US and foreign) and enterprise customers. Prepared technical specifications and design documents. Charged with making decisions in the field to accomplish program goals. Expected to become rapidly proficient in all types of communications hardware to keep pace with the changing marketplace. Provided technical inputs and design decisions to support new business ventures. Developed the business cases for capital projects and supplied analyses to bid/no bid decisions.

Executed short notice development of Signals Intelligence and Information Warfare systems to support national level decision-makers. Led two overseas Signals Intelligence collection operations. Responsible for all aspects of missions including Radio Frequency design, computer architecture, logistics, and operations in remote locations. Repackaged a series of standalone receivers into a rackmount chassis that reduced footprint 75% at one tenth the proposed contractor cost.