Judy(Kuan-Chieh) Chen
Business Analyst @ CTBC Bank
About
Graduating from Northeastern University with a Master's in Business Analytics. Currently working as a Business Analyst at CTBC Bank, the focus lies on scalable dashboard development and predictive modeling. Expertise includes Tableau-based visualizations, fraud detection models, and financial forecast optimization, enabling actionable insights for organizational strategy. At CTBC Bank, contributed to transforming raw data into structured, impactful visualizations, supporting executive planning and multi-year financial goals. Collaborated with IT and finance teams while leveraging tools like Tableau and XGBoost to enhance operational efficiency and forecasting accuracy. Passionate about aligning advanced analytics with strategic goals to foster informed decision-making and empower teams with data literacy.
Taiwan
Taipei
Information Technology & Services
AI Prompting, Qlik Sense, Statistical Data Analysis, SQL, Alteryx, R Shiny, Python (Programming Language), R (Programming Language), Oracle SQL Developer, Tableau, Digital Marketing, Public Speaking, Business Analysis, Microsoft Excel, Data Analysis, Volunteering
Experience
Business Analyst
CTBC Bank
Taipei, Taipei City, Taiwan
🎯Dashboard Development(Tableau) Created interactive dashboards as CEO Situation Room ▪️Responsible for Executive-level Business Reports, using Pivot tables, Vlookup, Index ▪️Transformed routine update into VBA, saving 1.5 work-hours weekly 🎯Predictive Modeling Project (Python) 🔗Transaction Fee Predictive Model -To support & validate in annual revenue planning Phase 1 ▪️Rebuilt Regression into XGBoost(Softprob) , capturing NII & Transaction Fee trends ▪️Deployed as a validation reference in finacial forcast quarterly. Phase 2 ▪️Optimized into DNN Model(Deep Neural Network), which handles better in nonlinear relationships ▪️Leveraged PyTorch class weighting to resolve imbalanced dependent variable distribution 🎯Digital Footprint Analytics (Hadoop, PySpark) ▪️Identified pharmaceutical clients with high-margin potential , achieved 6% MoM growth in active users and CTR 0.85
Data literacy Intern
Qlik
Waltham, Massachusetts, United States
Marketing Analytics Intern
SPLACH Inc
Los Angeles, California, United States
Marketing Intern at SPLACH Inc, E-Scooter Startup Company
Education
D'Amore-McKim School of Business at Northeastern University
Business Analytics
Master Student in Business Analytics
San Francisco State University, Lam Family College of Business
Business Administration and Management, General
Shih Chien University
Judy(Kuan-Chieh) Chen's Contact Information
Phone
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