Kitty Glick, MBA

•Demonstrated agility with the BGE high school internship program due to COVID-19 adapting the program to a virtual platform in a two-month period. •Led and partnered within the organization to ensure participation through mentorship and professional development opportunities. Increased the number of internship opportunities from 2020 to 2021 by 52.3% •Partnered with trade schools and nonprofits to recruit talented, and diverse candidates for career opportunities. In 2021 facilitated virtual energy days for 350 students to learn about careers within the utility industry and recruited candidates for the internship program. • Built strong and ongoing partnerships with schools, nonprofit partners, and BGE leaders for the high school internship program. Business partnerships are identified by the highest opportunity of need through data analytics. •Successfully coordinated 2 volunteer initiatives for high school interns by leveraging nonprofit partners for virtual volunteer projects in collaboration with the Maryland •Eliminated barriers for the high school internship program through program enhancements by adding driver’s education into the virtual internship program as well as developing a new job description for a helper which creates a career pathway for youth. •Partnered with NEED and elementary and middle school leadership to offer the energizing student potential program to schools within our service territory. •Collaborated with the Exelon Corporate Social Responsibility team to coordinate the Exelon STEM Leadership Academy through program coordination, outreach to local schools, and reviewing selected applicants for the summer program. •Collaborated with marketing, communications and social media to story tell and share our impact of the high school internship program.

• Recruited full cycle for Customer Operations and Utility Training, managing ~75 requisitions at a time. • Ensured requisitions are being filled in less than 90 days. • Facilitated and coordinate new hire orientation for 1 to 15 employees every Monday. • Reviewed over 400 resumes, employment test, MVR test, personality assess applicants to hire Utility Trainee classes of 18. • Communicated professionally with stakeholders and hiring managers across the business. • Facilitated to internal and external customers about organization development. • Coordinated with trade schools in the Baltimore area to recruit talented, and diverse candidates for requisitions. • Partnered with the Workforce Development Team to ensure we are planning appropriately for the High School Internship Program. • Partnered with the Fitness for Duty Manager, HR Business Partner, Occupational Health Services, Training Department, and the Gas and Electric Departments to determine timelines for 7 Utility Trainee programs for 2019 and 2020.

• Managed high volume scheduling in a fast paced utility environment, ~25 interviews scheduled per week located at seven different offices. • Coordinated travel arrangements for candidates including flight, train, hotel and car. • Initiated personality assessments for all applicants interviewing within the company. • Troubleshoot time sensitive day-of interview problems to achieve a positive experience for the candidate and business • Partnered with the third party vendor, Sterling Talent Solutions in initiating and following through with the selected applicants extensive background check. • Conducted phone screens with applicants to determine if they were recommended for an interview. • Present to potential hires about the onboarding process within the Utility Trainee program. • Developed an extensive utility trainee job aid that was utilized in creating a streamlined process for all of the Exelon Utilities.

• Shadowed SVP of Human Resources to develop a better understanding for Human Resources in a large media corporation. • Conducted informational interviews with twelve HR executives of various departments. • Participated in key meetings and observed HR team member interactions with business leaders. • Learned how NBCUniversal operates, delivers their content, and makes a profit.

• Analyzed stay interview feedback for patterns, and created monthly spreadsheets of opportunities for improvement to improve retention within the company. • Reviewed internal employee matters, and helped guide leadership/employees about company policies and progressive discipline. • Sourced resumes on Career Builder, Applicant Tracking System, and called candidates about corporate opportunities. • Shadowed phone, and in house interviews, and provided feedback on candidates to recruiters and hiring managers. • Planned and organized a corporate wide food truck event that occurs weekly at their campus. • Interviewed twenty supervisors at corporate on the Aerotek Career Development page and presented my findings at the end of the summer in front of executive leadership

• Recorded registrations for over 2,000 children annually in summer camp, classes, and birthday parties. • Processed $100,000 in monthly invoices, payment plans, and bills issued for individual client accounts. • Customer service for problem resolution and create best-option solutions. • Posted open job positions on various job boards and register for college career fairs.