Kirtan Thakkar

I have a postgraduate degree in marketing from George Brown College and a bachelor's degree in economics from The Maharaja Sayajirao University of Baroda. I am currently working as an administrator in the account transfers department at Questrade Financial Group, one of the largest brokerage companies in Canada. My core competencies include communication, interpersonal, and organization skills, which I apply to deliver outstanding customer service and support. In my current role, I handle moderately to highly complex transactions related to financial products and services, ensuring complete and correct solutions for clients. I also work with other teams to facilitate the account transfer process and resolve any issues or queries. I am passionate about providing a positive and professional customer experience, following the values of empathy, ownership, and appreciation. I enjoy working in a fast-paced and dynamic environment, where I can learn from my colleagues and contribute to the company's growth and success.