Kirsty Nollen

• Increase supplier satisfaction and OTD by 43.8% through internal procedure changes and newly implemented stakeholder management • Increased inventory turnover using aging analysis to highlight slow moving stock to R&D for potential use in new menu items + renegotiated existing contracts with suppliers to lower MOQs • Analyse and report on areas with potential for high cost savings to procurement team – cost savings of 27% across Dry goods and IQF • Reduced reporting and admin tasks by 5 hours weekly by reworking master data set up in ERP for optimal efficiency • Create tool for SSL, reorder points and forecasting on RM level • Implement trackable FIFO systems across fast moving perishables in warehouse • Reduce weekly waste by 88.7% on fast moving perishables • Manage purchasing and monthly stocktake

• Manage and coordinate key administrative functions across the Garden/Clothing Buying team • Support the communication and execution of promotional activity • Assist with the coordination and execution of new product launches and range activity • Maintain product masterdata • Ensure data integrity across point-of-sale and related platforms • Prepare, publish and maintain internal reporting • Coordinate with suppliers on deliveries and raising POs • Assist with catalogue, EDM and event-related collateral review

- Monitor and collect data on current operations, including scheduling, procurement, warehousing, production, and logistics - Consult directly with the supply chain management team to optimise service, minimise cost, and maintain the efficiency of the supply chain - Consult with each member of team to pinpoint inefficiencies in day-to-day tasks and provide solutions to automate role - Execute international scale project to update ERP system > Collaborate with global Master Data team > Analyse Master Data in current ERP and clean large data sets for migration > Handle large data migration and hyper-care period > Train Supply Chain department on new processes in new environment - Manage and enhance company-wide stock reports - Develop new reports for internal stakeholders utilising excel VBA - Manage records of carrier pricing, negotiate contract rates and freight payments - Manage Master Data setup and maintenance

● Successfully executed the release of initial inventories and in-season replenishment to new stores. ● Developed an expansion strategy to scale the Kid’s Home section into its own department ● Maintain healthy stock levels across Kid’s home and toy departments across Australian stores ● Work with buyers to build stock for Toy Launch events ● Identify risk areas in departments and provide solutions to build stock based on seasonality and popularity

AIESEC is a youth-run organization, providing opportunities for young individuals to go overseas for volunteering or short term work placement, with the aim of developing their leadership skills. AIESEC was founded in 1948 with the core vision to achieve peace and fulfilment of the humankind's potential. - Seek out B2B partnership opportunities to facilitate leadership/professional development workshops for undergrad students - Strategize for product growth, market research, analyse trends, and plan goal timeline for entire department - Occasional tasks include international relation communications, content quality control and value delivery for certain workshops - Manage a team including setting KPIs, implementing team standards and performance management - Working with executive board to determine direction of AIESEC in Monash and setting out 3 year plan for successors

- Participate in national and regional workshops to up-skill in B2B sales and account management - Seek out partnership opportunities with Melbourne-based businesses via email/calls to facilitate cross-cultural internship for youths around the world - Daily tasks including lead generation, sales meetings and relationship management with relevant parties - Train and up-skill onboarding team members for B2B sales and account management - Manage a team by setting KPIs, implementing team standards and performance management - Working with management board to drive overall member performance and culture

- Participate in workshops to up-skill in B2B sales and account management - Seek out partnership opportunities with Melbourne-based businesses via email/calls to facilitate cross-cultural internship for youths around the world - Daily tasks including lead generation, sales meetings and relationship management with relevant parties

Customer centric sales approach Supervised shifts when Manager/ASM not present Efficient cash handling & POS experience General tidying and upkeep of store Handled deliveries [incoming/outgoing] Assisted customers over the phone Attended ongoing styling sessions provided by company

Assisted in developing and leading the business section for a start up university engineering team. Role involved managing a small team and overlooking recruitment, social media, events management and external relationships. Responsible for setting up Standard Operating Procedures for all business related workload within the team, as well as assisting executive team in all decision making efforts.