Kirsty Electra Thompson

Managed order fulfillment, including picking, packing, and processing shipping labels Checked and processed deliveries, ensuring accurate stock management Handled stock replenishment, organisation, and inventory control Processed returns and exchanges, ensuring smooth customer transactions Steamed clothing to maintain product presentation and quality Assisted at fashion events and photoshoots, supporting stylists and creative teams Captured high-quality product images using a camera for website and marketing Created engaging video content for social media to enhance brand presence

Assisted in the setup and preparation of event spaces for weddings and functions, ensuring high attention to detail while working to tight deadlines Provided exceptional guest service, ensuring a memorable experience throughout their stay Served food and beverages to guests in a professional and timely manner Performed bar duties, maintaining excellent customer service and adherence to licensing regulations Supported colleagues during busy periods, ensuring seamless event operations Maintained a cheerful and professional demeanor while working under pressure and tight deadlines

Adapted to various shift patterns, ensuring smooth shop operations by efficiently replenishing stock and managing checkout responsibilities Delivered exceptional customer service by promptly assisting customers with their enquiries and needs

Adapted to various shift patterns, efficiently replenishing stock and managing checkout operations to ensure seamless shop functionality Provided prompt and courteous assistance to customers, enhancing their shopping experience

Accurately selected items from pick sheets to fulfill customer orders, ensuring timely and correct order processing Labelled and boxed products efficiently, preparing them for shipment in accordance with company standards

Prepared a variety of hot and cold beverages, ensuring consistent quality and presentation Set up the café for opening, including arranging display counters and replenishing condiments to enhance customer experience Efficiently managed food service operations, including collecting dishes from the kitchen, serving meals, and preparing sandwiches, salads and afternoon teas Addressed customer enquiries and resolved issues promptly, maintaining a high level of satisfaction Maintained cleanliness and hygiene standards in both kitchen and dining areas, ensuring a safe environment for customers and staff Operated the ice-cream counter, providing friendly and efficient service

General Certificate of Secondary Education Mathematics Grade 3, City & Guilds Level 3 Extended Project.